Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mystique Rogers

Baltimore,MD

Summary

Experienced with patient care and support, delivering compassionate assistance in daily living activities. Utilizes effective communication and teamwork skills to enhance patient comfort and safety. Knowledge of maintaining hygiene standards and ensuring clean environment in clinical settings.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Leasing Agent

Atlantic Realty Group
08.2022 - 04.2024
  • Approachable Leasing Manager talented at providing outstanding customer service to both prospective and current residents
  • Adept at ensuring community occupancy and compliance with all regulations and standards
  • Proficient in aiding the management and leasing team in maintaining property standards
  • Monitored performance of individual leasing agents and coached on successful strategies
  • Collected, completed, and processed lease applications
  • Created and submitted daily reports on leasing activities
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
  • Worked with 2 property managers to maintain market readiness and facilitate smooth transitions
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service
  • Managed daily and weekly marketing and leasing plans

Inbound Stower

Amazon
09.2020 - Current
  • As a inbound stower I am responsible for scanning products with a handheld scanner and physically placing them into various bar-coded shelf locations so that the products can be ordered by customers
  • I am responsible for storing merchandise in assorted size bins, to be pulled for the fulfillment of orders

Sales Consultant

SHEEHY AUTO STORES
01.2021 - 07.2022
  • Determine each customer's vehicle needs by asking questions and listening
  • Demonstrate in-depth knowledge and enthusiasm for the vehicles, and accessories
  • Lead customers through proven selling steps that close deals
  • Deliver vehicles to customer, ensuring the customer understands the product features, warranty, and paperwork to lay the foundation for customer loyalty
  • Maintain customer information and contacts in CRM
  • Follow-up with existing customers to build relationships that encourage repeat and referral business
  • Develop new business through focused personal marketing efforts through direct mail, networking affiliations, and telemarketing
  • Maintain comprehensive knowledge of pricing and specifications of competitive vehicles to provide clients with informative comparisons

Banquet Server

DoubleTree by Hilton
11.2018 - 02.2022
  • Serves meals to patrons in banquet dining establishment by performing the following duties
  • Serves patrons from chafing dish at table
  • Clear and reset table at the end of each event

Catering Server

At Your Service Staffing
03.2018 - 11.2018
  • Greet guests as they arrive
  • Set up and tear down a variety of functions for 5 to 500 guest
  • Run food buffet and bars
  • Ensure friendly and efficient customer service is provided to all guest
  • Explain menu items and food content
  • Train new workers

Education

CNA/ GNA

Top Knowledge Institute
Baltimore, MD
12-2024

Carver vocational technical high school -

Carver Vocational Technical High School
06.2017

Skills

  • Vital signs monitoring
  • Feeding assistance
  • Basic life support
  • Adaptable to change
  • Medical terminology
  • Patient safety
  • Leasing and sales
  • Goal-oriented mindset
  • Property management
  • Strong negotiation
  • Time management
  • Customer service

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.

Timeline

Leasing Agent

Atlantic Realty Group
08.2022 - 04.2024

Sales Consultant

SHEEHY AUTO STORES
01.2021 - 07.2022

Inbound Stower

Amazon
09.2020 - Current

Banquet Server

DoubleTree by Hilton
11.2018 - 02.2022

Catering Server

At Your Service Staffing
03.2018 - 11.2018
  • Basic Life Support (BLS) Certification - American Heart Association.

CNA/ GNA

Top Knowledge Institute

Carver vocational technical high school -

Carver Vocational Technical High School
Mystique Rogers