Aniyah Moore
St Louis,MO
Summary
Versatile professional focused on satisfying tenants and maintaining high occupancy rates.Effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all aspects.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Leasing Agent
Monarch properties
Chesterfield, MO
10.2023 - Current
- Collect security deposits from new tenants.
- Monitor rent collection and pursued delinquent accounts.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
- Coordinated repairs and scheduled regular maintenance on rental units.
- Managing multiple projects simultaneously while meeting deadlines.
- Conducted periodic inspections of units to ensure compliance with lease terms.
Medical Assistant
Horizon Foot & Ankle Institute
Clayton, MO
02.2023 - 08.2023
- Established new client relationships and increased patient volume through a comprehensive client satisfaction
- Assisted in developing a new procedure that reduced the time required to complete a patient exam
- Investigated and handled complaints about patient care, ensuring that the quality of care is consistent with hospital policy and accepted practices
- Drawing up injections
- Setting rooms up for patient exams and procedures
- Taking/entering vitals
- Dressing/cleaning wounds
- Prepping/applying Grafts
- Dispensing surgical shoes, nightsplints, cast, ext.
Leasing Consultant
Village North Retirement Community
St. Louis, MO
07.2022 - 01.2023
- Developed strong customer service skills
- Established new client relationships and increased volume through a comprehensive client satisfaction survey
- Created detailed financial projections for senior living facilities.
- Developed policies and procedures related to occupancy rights, care standards, and dispute resolution processes.
- Assisted buyers in selecting suitable properties that meet their goals for retirement or long-term care needs.
- Assisted customers during selection process and helped choose perfect living situations to meet individual needs.
- Scheduled and attended weekly appointments with clients.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Customer Service Representative
Spectrum Communications
St. Louis, MO
11.2021 - 02.2022
- Establish and maintain a high level of customer satisfaction and professionalism during all sales transactions
- Consistently meeting or exceeding weekly and monthly sales
- Keeping accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Effectively handling customer inquiries, answering questions to the best of my knowledge, and resolving problems in a timely manner
- Creating a new customer database by entering customer information into a database.
Medical Assistant
Veterans Advantage Urgent Care
St. Louis, MO
05.2021 - 07.2021
- Working alongside Dr
- Connies Hays U.S Olympian Chiropractor for my internship
- Completed in a four-week medical assistant certification course with 160 hours of training per week
- Familiarizing myself with EMR Systems
- Taking vitals
- Charting data
- Answering phone calls, directing them to the right person
- Arranging appointments
- Created and implemented a new procedure that allowed patients to schedule appointments with the physician's assistant, increasing the ability for patients to access primary care
- Attended weekly meetings, training sessions, and retreats to share best practices and receive feedback from other staff members
- Assist Drs with patients during routine exams, adjustments, and different massage services.
Sales Associate
Family Dollar
St. Louis, MO
08.2019 - 01.2021
- Established personal connections with customers, exceeding customer service expectations
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Built rapport with clients by providing quality customer service and problem-solving.
Education
Nursing -
Saint Louis College of Health Careers
St. Louis, MO05.2021
Diploma -
Brentwood Highschool
St. Louis, MO05.2020
Skills
- Communication skills
- English
- Computer skills
- Medical terminology
- Medication administration
- Microsoft office
- Emr systems
- Vital signs
- Patient monitoring
- Property amenities
- Property Maintenance
- Office Management
- Application processing
- Leasing and sales
- Telephone and email etiquette
- Rent collection
- Social Media Marketing
Certification
Certified Medical Assistant
Languages
English
Awards
A Plus Program
Timeline
Leasing Agent
Monarch properties
10.2023 - Current
Medical Assistant
Horizon Foot & Ankle Institute
02.2023 - 08.2023
Leasing Consultant
Village North Retirement Community
07.2022 - 01.2023
Customer Service Representative
Spectrum Communications
11.2021 - 02.2022
Medical Assistant
Veterans Advantage Urgent Care
05.2021 - 07.2021
Sales Associate
Family Dollar
08.2019 - 01.2021
Nursing -
Saint Louis College of Health Careers
Diploma -
Brentwood Highschool