Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Ranijae Kinds

Indianapolis,IN

Summary

Experienced professional seeking a dynamic company that values leadership, rewards excellence, and provides opportunities for growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Leasing Agent

Brookside Properties, Inc
Indianapolis, USA
01.2022 - Current
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Inspected vacant units and ensured they were ready for showings.
  • Processed applications by conducting background checks and verifying references.
  • Maintained accurate records of all tenant leases, payments, and occupancy status.
  • Assisted in preparing legal documents such as eviction notices when necessary.
  • Managed multiple projects simultaneously while meeting deadlines.

Remote Customer Service Representative

Pro Talent
Indianapolis, USA
11.2021 - 08.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered inbound calls, chats and emails to facilitate customer service.

Patient Care Technician

St. Vincent
Indianapolis, USA
01.2020 - 01.2021
  • Provided direct patient care and assistance to healthcare team members.
  • Administered prescribed medications under the supervision of a Registered Nurse.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Recorded patient conditions and vital signs before and after medical operations.

Customer Service

SOUTHEAST TRANS
Indianapolis, USA
02.2019 - 11.2019
  • Answered customer inquiries over the phone and through email.
  • Developed strategies to increase customer satisfaction levels and loyalty.
  • Scheduled transportation for non-emergency needs.
  • Ensured all customer service standards are met at all times.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Education

High School Diploma -

Pike High School
Indianapolis, IN
06-2016

Some College (No Degree) - Medical Assistant

Fortis College
Indianapolis, IN

Skills

  • Client Engagement
  • Technical Support
  • Customer Engagement
  • Call Control
  • Complaint Handling
  • Basic nursing care
  • Vital signs monitoring
  • Patient Observation
  • Medical Terminology
  • Administrative Support
  • Sales and marketing aptitude
  • Telephone and email etiquette
  • Leasing and sales
  • Property Management

Certification

  • Registered Dietitian
  • CPR Certification

Personal Information

Willing To Relocate: Anywhere

Timeline

Leasing Agent

Brookside Properties, Inc
01.2022 - Current

Remote Customer Service Representative

Pro Talent
11.2021 - 08.2022

Patient Care Technician

St. Vincent
01.2020 - 01.2021

Customer Service

SOUTHEAST TRANS
02.2019 - 11.2019

High School Diploma -

Pike High School

Some College (No Degree) - Medical Assistant

Fortis College

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Ranijae Kinds