Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Ginger Exline

Independent Contractor
Belington,WV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Training AI models position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Independent Contractor

Ginger Exline
03.2020 - Current
  • Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Managed multiple projects simultaneously, prioritizing tasks and meeting deadlines consistently.
  • Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Collaborated closely with clients to better understand entire project scope.

Customer Call Center Representative

InfoCision
05.2017 - 08.2018
  • Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
  • Streamlined call center operations for increased efficiency through effective call routing and queue management.
  • Managed high-volume call flows while maintaining a professional demeanor and quick response times.
  • Improved first-call resolution rates with thorough issue investigation and clear communication to customers.
  • Delivered exceptional service by actively listening to customer concerns, empathizing, and offering helpful solutions.
  • Utilized strong problem-solving skills to handle complex cases that required additional research or escalation.
  • Detailed payment options and explained price, receipt and billing details to customers.
  • Approved and terminated customer contracts upon request.
  • Processed debit and credit card and electronic check payments.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Education

Associate of Science - Business Management

Colorado Technical University
Colorado Springs, CO
04.2021

Skills

  • Workload Management
  • Deadline Adherence
  • Project Management
  • Conflict Resolution
  • Organizational Skills
  • Contract Negotiation
  • Problem Solving
  • Customer Service
  • Decision Making
  • Client Relationship Building
  • Creative Thinking
  • Adaptability and Flexibility
  • Task Prioritization
  • Self-Motivation

Additional Information

I possess a diverse range of professional experience and remain receptive to exploring new career prospects, particularly if comprehensive training is offered. Kindly forward an email containing pertinent details such as remuneration, working hours, and job requirements, and I will promptly respond to express my interest. Additionally, I possess a profound enthusiasm for contributing to the advancement of AI models, backed by my professional expertise in this domain. It's important to note that my preference lies solely in remote work opportunities.

Languages

English
Professional Working

Timeline

Independent Contractor

Ginger Exline
03.2020 - Current

Customer Call Center Representative

InfoCision
05.2017 - 08.2018

Associate of Science - Business Management

Colorado Technical University
Ginger ExlineIndependent Contractor