Mytien Tran
Queens,NY
Summary
Results-driven sales professional with expertise in customer relationship management across diverse environments. Strong communicator and negotiator, adept at enhancing customer satisfaction and loyalty through strategic sales initiatives. Proven ability to drive client base expansion and revenue growth by identifying opportunities and streamlining sales processes.
Overview
2
2
Languages
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Personal Shopper
Instacart
Queens, NY
2016.10 - Current
- Selected fresh produce, meat, and groceries for customer order accuracy.
- Checked item quality and expiration dates before adding products to carts.
- Shopped customer orders using Instacart app and store aisles.
Delivery Driver
Uber Eats & Door Dash
Queens, New York
2015.11 - Current
- Picked up customers’ orders and delivered it in a timely manner
- Communicate frequently to customers with updates about their orders
- Always double checking everything is included in orders to ensure customer satisfaction
Delivery Driver
CaterWheels & DeliveryThat
Queens, New York
2024.05 - 2024.11
- Worked in teams to offer on time delivery of large quantities of food for catering events
- Communicate with event and party planners to make sure pick up, drop off and set up of catered foods are complete in a timely manner
- Decorate and organize set up of prepared meals to ensure it is aesthetically pleasing
Education
Bachelor of Science - Finance
Queens College
Flushing, NY 2004.09 - 2008.06
Skills
- Route optimization
- Customer service
- Verbal and written communication
- Customer communication
- Verbal and written communication
- Organizational skills
- Attention to detail
- Adaptability
- Problem-solving
- Team building
- E-commerce sales
- Problem-solving
Languages
English
Professional
Vietnamese
Professional
Timeline
Delivery Driver
CaterWheels & DeliveryThat
2024.05 - 2024.11
Personal Shopper
Instacart
2016.10 - Current
Delivery Driver
Uber Eats & Door Dash
2015.11 - Current
Bachelor of Science - Finance
Queens College
2004.09 - 2008.06