Myzel Oyaro
Pflugerville,TX
Summary
Dedicated and resourceful IT professional with a strong networking, cybersecurity, and technical problem-solving foundation. Adept at managing and troubleshooting hardware and software systems, providing exceptional support to end-users, and improving operational workflows. Proven ability to communicate complex technical concepts in simple terms and maintain thorough documentation. I am excited to contribute technical expertise and excellent customer service to a high-growth, dynamic environment.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Tier 1 Fulfillment Center Associate
Amazon
01.2021 - Current
- Move freight, stock, or other materials from storage or production areas, loading docks, or containers, by hand or other equipment
- Pack containers and re-pack damaged containers
- Marked containers with labeling and stocked shelves to organize products
- Moved orders to and from packing and shipping areas to facilitate fulfillment
- Assembled orders into shipping containers to fill order tickets
- Loaded, unloaded, and sorted products to facilitate general warehouse functions.
- Troubleshot technical and logistical issues in warehouse systems, leveraging problem-solving skills to enhance efficiency.
- Utilized strong organizational skills to maintain accurate inventory and reduce errors.
Collaborated with cross-functional teams to meet deadlines in high-pressure environments.
Participant - Software development essentials I
Code2College
01.2018 - 01.2021
- Completed a 9-week web programming course including basic and advanced Python concepts
- Developed several technical projects in Python using intermediate concepts
- Attended professional development workshops to improve time management, professional skills, and technical portfolio development.
Education
Bachelor of Science - Cybersecurtiy
Texas State University
San Marcos, TX 08.2022 - Current
Hendrickson High School
05.2022
IT Projects
- Home Networking Lab: Configured a secure home network, including hardware setup, Wi-Fi security settings, and troubleshooting connectivity issues.
- Custom PC Build: Assembled and configured a personal computer, installing and optimizing hardware and software for gaming and productivity.
Skills
- Operating Systems: Windows, macOS
- Networking: Basic TCP/IP, Wi-Fi troubleshooting, configuring LANs
- Software Tools: Google Workspace, Slack, Zoom, Microsoft Office Suite
- Programming Languages: Python, Java, C
- IT Support Expertise: Hardware diagnostics, software installations, inventory management
- Documentation: Technical writing, procedural documentation
- Soft Skills: Customer service, critical thinking, time management, teamwork
Awards
Programming & Software Development, 2022
Leadership Experience
Richard Overton Foundation, 08/2018, 08/2019, Volunteer, Helped with bathing, dressing, eating, and toileting., Helped with cleaning, laundry, and other household chores., Provided compassionate care and companionship.
Timeline
Bachelor of Science - Cybersecurtiy
Texas State University
08.2022 - Current
Tier 1 Fulfillment Center Associate
Amazon
01.2021 - Current
Participant - Software development essentials I
Code2College
01.2018 - 01.2021
Hendrickson High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
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