Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

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Troy,MI

Summary

Passionate Asset Protection and Loss Prevention leader with nearly two decades of experience supporting retail and wireless industries. Creating awareness in teams to anticipate potential threats and helping to effectively mitigate those risks. Skilled in crisis management and incident response, risk mitigation, operations management, shrink reduction and training & development.

Overview

14
14
years of professional experience

Work History

Director of Asset Protection

W
06.2010 - Current
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports for internal and external crime, burglary or theft.
  • Kept patrons and employees safe and from criminal activity.
  • Patrolled store departments to check for suspicious activities.
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
  • Built cross-functional relationships with business partners to reduce losses.
  • Reduced shrink by [Number]% through thorough training of loss prevention staff and meticulous reviews of company documents.
  • Eliminated [Number]% of shrinkage costs through support and ongoing maintenance of [Type] processes.

Area Loss Prevention Manager

W
05.2009 - 06.2010
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Headed safety and loss prevention programs by guiding staff.
  • Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
  • Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Performed thorough cash audits and deposit investigations.
  • Landed positions of increasing responsibility based on expertise in loss prevention methods and store operations.

Education

Bachelor of Science - Criminal Justice

W
Detroit, MI
05.2014

Skills

Critical Thinking

  • Internal Investigations
  • Active Listening
  • Theft Reduction
  • Crisis Situations
  • Personnel Protection
  • Interviews and Interrogations
  • Special Projects
  • Law Enforcement Collaboration
  • Security Awareness
  • Loss Prevention Assessment Programs
  • Department Reviews
  • Preventing Incidents
  • Safe Work Practices
  • Store Operations
  • Suspicious Activity Surveillance
  • Operational Efficiency
  • Risk Mitigation
  • Security Implementation
  • Strategic Planning
  • Criminal Investigations
  • Security and Asset Protection
  • Investigation Techniques

Accomplishments

Security's 2022 Women in Security - Security Magazine


Rookie of the Year

Fraud Buster Award

Kosta Award

Best in Class Award

Passion for our People Award

Timeline

Director of Asset Protection

W
06.2010 - Current

Area Loss Prevention Manager

W
05.2009 - 06.2010

Bachelor of Science - Criminal Justice

W

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