Na-Dir Brown-Thompson
Newark,NJ
Summary
Highly motivated reliable individual with skills to learn quickly and lead looking to become an asset and long term success within a company.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Family Dollar
Newark, NJ
01.2025 - Current
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Load And Unload Trucks.
- Make accurate an efficient cash transactions with customer to assure satisfaction.
Senior Associate
Marley Spoon
Newark, NJ
03.2022 - 02.2025
- Trained and supported new team members, maintaining culture of collaboration.
- Scan and print labels to fulfill orders .
- Refill food components consecutively to run production line in a efficient manner.
- Work as a team player on a assembly line to get orders out on time.
- Repackage damaged or expired items to assure customer satisfactory.
Production Worker/Sanitation Associate
Hello Fresh
Newark, NJ
10.2019 - 01.2021
- Kit and pack accurate food components.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Work in refrigerated environment for 8-10 hours doing heavy lifting
Education
High School Diploma -
06.2011
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Staff training
- Product sales
- Order fulfillment
- Shipping and logistics
Timeline
Customer Service Representative - Family Dollar
01.2025 - Current
Senior Associate - Marley Spoon
03.2022 - 02.2025
Production Worker/Sanitation Associate - Hello Fresh
10.2019 - 01.2021
N.I.A Prep - High School Diploma,
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