Naa A. Abbey
Business Consultant
São Paulo,SP
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Business Consultant
C7X Concepts Negocios
São Paulo, SP
05.2020 - Current
- Introduced new methods, practices and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
- Wrote and realigned functional specifications, feasibility analysis and requirements definitions to facilitate smooth and efficient improvement strategies.
- Prepared annual budgets with controls to prevent overages.
- Strengthened business development by reviewing process data, developing solutions and monitoring implementation
Auditor
GHANA AUDIT SERVICE
Greater Accra, Ghana
11.2017 - 07.2019
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Utilized spreadsheets to track, manipulate, interpret and communicate data.
- Interviewed business owners to understand needs and explain audit scope.
- Produced and reviewed audit reports for submission to inspector general and advised on audit recommendations and internal controls.
- Executed audit phases and entered data into accounting software for analysis.
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
- Interviewed auditees to gather data needed to conduct audits.
Sales Consultant Representative
SURFLINE Communications Limited
Accra, Ghana
10.2014 - 09.2017
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Trained and mentored new sales representatives.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
Sales Consultant
LG Mobile
Accra, Ghana
05.2014 - 08.2014
- Creation of awareness of LG's new mobile device (LG- G3 mobile)
- Retrieving and documenting feedback from customers on their experience with LG-G3 mobile to improve future services
- Created detailed sales presentations to communicate product features and market data.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
Sales and Marketing Representative
Market Icons (NIVEA - Home Of Skin Care Products)
Accra, Ghana
07.2012 - 04.2014
- Completed media training for live interviews and other public-facing communication.
- Built local sales and marketing plan for each targeted district within defined territory.
- Monitored personal sales activities to maintain compliance with internal policies and applicable government regulations.
- Participated in skills development initiatives to promote team competence and success.
- Implemented advertising campaigns and prepared promotional materials.
- Researched competitor marketing trends and prices using data analysis.
- Supported implementation of contests, events and other initiatives to build presence and reputation
- Completed media training for live interviews and other public-facing communication
- Participated in skills development initiatives to promote team competence and success
Education
Bachelor of Arts - Sociology And Social Work
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana 10.2010 - 05.2014
High School Diploma -
Saint Mary's Senior High School
Accra, Ghana 09.2006 - 07.2009
Skills
Strategy realignment
Painting, Volunteering, Sports, Reading, Listening to music, Exercising, Cooking
I'm a huge foodie. I love to cook when I have the time and I like to invite my friends to try out my food as soon as they open—the more unusual the better! I love discovering new foods and cuisines, and it's also a great activity to share with friends.
Quote
Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.
Viktor Frankl
Timeline
Business Consultant
C7X Concepts Negocios
05.2020 - Current
Auditor
GHANA AUDIT SERVICE
11.2017 - 07.2019
Sales Consultant Representative
SURFLINE Communications Limited
10.2014 - 09.2017
Sales Consultant
LG Mobile
05.2014 - 08.2014
Sales and Marketing Representative
Market Icons (NIVEA - Home Of Skin Care Products)
07.2012 - 04.2014
Bachelor of Arts - Sociology And Social Work
Kwame Nkrumah University of Science And Technology
10.2010 - 05.2014
High School Diploma -
Saint Mary's Senior High School
09.2006 - 07.2009
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