Naadirah Wise
Philadelphia,PA
Summary
Dedicated healthcare professional with extensive experience in patient care, specimen collection, and medical team support. Demonstrated expertise in phlebotomy, patient management, and maintaining accurate medical records. Proven ability to enhance patient experiences and support medical teams in delivering optimal care. Compassionate with an understanding of empathy and proactive care. Caring and well- organized with outstanding interpersonal, communication and social skills. Specialties include BLS and CPR/ First aide certified.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Abington Hospital - Jefferson Health
11.2024 - Current
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients or family members.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with basic hygiene needs including bathing, grooming, oral care, dressing and undressing of patients.
Food Service Worker
Thomas Jefferson University & Jefferson Health
02.2024 - 11.2024
- Reporting to the Supervisor of Food Service, Food Service Manager, or Food Service Director the Lead
- Nutrition Care Associate is responsible for processing patient information including diet orders, diet changes, special dietary requests
- Associates ensuring timely and correct delivery of patient trays.
Mental Health Technician
BRYN MARW HOSPITAL
01.2021 - 04.2023
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge
- Contacted patients' relatives to coordinate family visits and conferences
- Developed basic strategies to promote patient safety, wellness, and independence.
Behavioral Health Associate
PHILADELPHIA CHILDREN CRISIS RESPONSE CENTER
08.2021 - 10.2022
- Facilitated on-site activities, support groups and outings for clients
- Conducted client rounds to check on residents and completed documentation for every incident and forwarded to correct personnel for review
- Performed client intake procedures according to internal standards for new admission
- Utilized positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity.
Phlebotomist
Accu Lab
03.2013 - 06.2016
- Processed samples accurately and efficiently.
- Responded quickly and effectively to emergency situations.
- Followed all safety protocols when handling hazardous materials.
- Verified patient information prior to specimen collection.
- Documented patient information into electronic medical records system.
Phlebotomy Team Lead
Hahnemann Hospital
01.2013 - 03.2016
- Assisted with scheduling patient appointments to ensure efficient use of time throughout the day.
- Assessed patient conditions before performing venipuncture to determine appropriateness for specimen collection.
- Implemented new policies and procedures related to specimen collection as directed by management.
- Reviewed patient charts prior to collecting samples, ensuring that appropriate tests were ordered for each individual case.
- Maintained accurate records of patient test results and other relevant information in accordance with established policies and procedures.
- Performed phlebotomy procedures on patients in a professional, safe and timely manner.
- Maintained a clean work environment by following infection control guidelines at all times.
- Trained new staff on proper collection techniques and safety protocols.
- Documented daily activities including number of specimens collected, quality assurance measures taken.
- Collected specimens for drug screens, paternity tests and alcohol tests.
Education
A.n.s - Nursing
Montgomery County Community College
Blue Bell, PAHigh School Diploma - General Studies
Upper Darby High School
Drexel Hill, PA06.2011
Skills
- First aid and safety
- Patient Care and Management
- Phlebotomy and Venipuncture
- Appointment Scheduling
- Medical Records Management
- Infection Control and Safety Protocols
- Data Entry and Documentation
- Effective Communication
- Vital signs (5 years)
- Hospital experience (10years)
- Special education
- Documentation review
- Behavioral Health
- Crisis Intervention
- Intake Experience
- Phlebotomy and Venipuncture
- Medical terminology
- Gender issues counseling
- Office experience
- Clerical experience
Certification
AED Certification
Real Estate License
CPR Certification
Certified Medication Technician
BLS Certification
October 2023 to October 2025
Timeline
Patient Care Technician
Abington Hospital - Jefferson Health
11.2024 - Current
Food Service Worker
Thomas Jefferson University & Jefferson Health
02.2024 - 11.2024
Behavioral Health Associate
PHILADELPHIA CHILDREN CRISIS RESPONSE CENTER
08.2021 - 10.2022
Mental Health Technician
BRYN MARW HOSPITAL
01.2021 - 04.2023
Phlebotomist
Accu Lab
03.2013 - 06.2016
Phlebotomy Team Lead
Hahnemann Hospital
01.2013 - 03.2016
A.n.s - Nursing
Montgomery County Community College
High School Diploma - General Studies
Upper Darby High School
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