Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nabaa Aleethawi

Essex,MD

Summary

As a dedicated Medical Assistant with a specialization in Phlebotomy, I bring both passion and expertise to the healthcare field. My responsibilities include greeting patients, providing clear instructions, and ensuring their comfort throughout all procedures. My phlebotomy skills are particularly well-honed, involving careful specimen collection, adherence to aseptic techniques, and prompt processing of samples as per CLIA-waived procedure guidelines. I am meticulous in maintaining documentation, including quality control results and total urine volumes for compliance purposes. My commitment to patient care and precision in laboratory tasks make me a reliable and valuable member of the medical team.

Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

Efficient Desired Position with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Medical Assistant

Northbay Ent & Audology
2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.

Medical Assistant

Integrated Health TW Ic
03.2023 - 12.2023
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.

Medical Assistant

Main Family Medicine
01.2023 - 12.2023
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Conducted EKGs
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Scheduled appointments for patients via phone and in person.

Cashier/Customer Service Representative

7-eleven
08.2022 - 11.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Validated customer eligibility for purchasing restricted products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

High School Diploma -

Dundalk High School
Baltimore, MD
06-2023

Skills

  • Phlebotomy
  • Payment Collection
  • Procedure Assistance
  • Patient-focused care
  • phlebotomy
  • Customer Service
  • Electrocardiography (EKG)
  • Fluent in arabic , English
  • Vital sign monitors
  • Heavy Lifting
  • Customer service
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Reliable team player
  • Appointment setting
  • Patient care coordination
  • Patient flow management
  • Fluent in languages
  • Patient management

Certification

  • CMA - Certified Medical Assistant
  • PT - Phlebotomy Technician

Languages

Arabic
Native or Bilingual

Timeline

Medical Assistant

Integrated Health TW Ic
03.2023 - 12.2023

Medical Assistant

Main Family Medicine
01.2023 - 12.2023

Cashier/Customer Service Representative

7-eleven
08.2022 - 11.2022

High School Diploma -

Dundalk High School

Medical Assistant

Northbay Ent & Audology
2024 - Current
Nabaa Aleethawi