Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nabila Zafar

Jaipur,Rajasthan

Summary

Detail-oriented Project Manager and Business Analyst with a strong background in leading cross-functional teams and managing technical projects. Skilled in gathering and analyzing business requirements to drive effective solutions and process improvements. Known for fostering open communication with stakeholders to ensure alignment and clarity throughout the project lifecycle. Experienced in Agile methodologies, consistently delivering projects on time and within budget while adapting to dynamic business needs.

Overview

6
6
years of professional experience

Work History

Business Analyst

Konstant Infosolutions
Jaipur, RJ
07.2022 - 04.2023
  • Collaborated with stakeholders to gather and analyze business requirements, translating them into actionable project plans.
  • Managed end-to-end project lifecycle, from defining scope and objectives to execution and delivery, ensuring alignment with company goals.
  • Facilitated communication between technical teams and business units, ensuring clarity and understanding of project requirements.
  • Developed and maintained project documentation, including business requirements, project plans, and status reports.
  • Monitored project performance, identifying risks and implementing strategies to mitigate challenges, while ensuring timely delivery.

Project Manager

Owebest
Jaipur, RJ
02.2020 - 06.2022
  • Led end-to-end technical projects, aligning them with organizational goals and client requirements.
  • Developed and managed detailed project plans, timelines, and budgets, tracking progress and adjusting strategies as necessary.
  • Coordinated cross-functional teams to ensure project success by facilitating communication among developers, engineers, and stakeholders.
  • Identified project risks and implemented effective mitigation strategies to minimize impact on timelines and deliverables.
  • Provided regular updates to stakeholders, ensuring transparency and fostering collaboration throughout the project lifecycle.

Sales Associate

Videndaa
Jaipur, RJ
07.2017 - 02.2020
  • Provided exceptional customer service by assisting clients with travel planning and bookings.
  • Exceeded sales targets through effective upselling of travel packages and services.
  • Maintained updated knowledge of travel destinations and products to offer tailored recommendations.
  • Processed transactions and handled inquiries efficiently and accurately

Customer Relationship Officer

Thrillophilia
Jaipur, RJ
12.2016 - 02.2017
  • Assisted in ensuring seamless experiences by handling bookings, modifications, and cancellations.
  • Resolved customer inquiries and issues promptly, enhancing satisfaction and loyalty.
  • Collected feedback to identify improvement opportunities and communicated insights to management.
  • Collaborated with sales and operations teams to coordinate travel logistics with the vendors.

Education

B.Tech - Computer Science

SKIT
Jaipur
06-2017

High School Diploma -

St. Xavier's Sr. Sec. School
Jaipur

Skills

  • Project Management: Agile and Waterfall methodologies,Project planning and scheduling, Budget management
  • Business Analysis: Requirements gathering and documentation, Process mapping and optimization
  • Technical Proficiency: Familiarity with project management tools (eg, Jira, Trello, Microsoft Project), Wireframes tools like (Figma and Balsamiq), Data visualization tools (eg, Tableau, Power BI), Basic knowledge of SQL and data querying
  • Communication Skills: Strong verbal and written communication, Stakeholder engagement and management, Presentation and reporting skills
  • Problem-Solving: Critical thinking and analytical skills, Risk assessment and mitigation strategies, Creative problem-solving abilities
  • Collaboration and Leadership: Team leadership and coordination, Cross-functional team collaboration, Conflict resolution
  • Adaptability: Ability to thrive in a fast-paced startup environment, Flexibility in project management approaches
  • Time Management: Prioritization of tasks and projects, Meeting deadlines consistently

Timeline

Business Analyst

Konstant Infosolutions
07.2022 - 04.2023

Project Manager

Owebest
02.2020 - 06.2022

Sales Associate

Videndaa
07.2017 - 02.2020

Customer Relationship Officer

Thrillophilia
12.2016 - 02.2017

B.Tech - Computer Science

SKIT

High School Diploma -

St. Xavier's Sr. Sec. School
Nabila Zafar