Nabin K Gauchan
Piscataway
Summary
Dynamic and dedicated professional with extensive experience as a Ride-share Driver for Uber/Lyft, excelling in customer service and safety awareness. Recognized for achieving high customer ratings and fostering positive relationships, while effectively managing schedules and navigating diverse environments. Proven problem-solver committed to enhancing passenger experiences through exceptional service.
Overview
7
7
years of professional experience
Work History
Ride-share Driver
Uber/Lyft
01.2024 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Production Worker
LNP Management
02.2018 - 01.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
Education
BBA - Business Management
Peoples College
Kathmandu ,Nepal03-2009
Skills
- Schedule management
- Excellent navigation
- Customer service
- Passenger transportation
- Punctuality
- Problem-solving
- Multitasking and organization
- Safety awareness
Timeline
Ride-share Driver
Uber/Lyft
01.2024 - Current
Production Worker
LNP Management
02.2018 - 01.2024
BBA - Business Management
Peoples College
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