Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Serkan Alioglu

Serkan Alioglu

Henderson

Summary

Dynamic professional with extensive experience in security and customer service, including a role at the Ministry of Defense. Expertise in CCTV operation and conflict resolution, ensuring safety and satisfaction. Maintained high customer service ratings as a ride-share driver, showcasing strong communication and navigation skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Ride-Share Driver

Uber/Lyft
01.2025 - Current
  • Transport passengers safely and professionally.
  • Maintain high customer-service ratings and handle navigation and scheduling.

Licensed Referral Agent

American Eagle Group Referral Service
09.2024 - Current
  • Assist clients with property rental and purchase enquiries.
  • Provide accurate information and professional customer support.

Security Officer

Canyon Vista Medical Centre
Sierra Vista
04.2022 - 04.2022
  • Monitored CCTV systems to enhance security in Emergency Department.
  • Supported staff in upholding safety protocols and maintaining a secure environment.

UK Government Security Officer

Ministry of Defense / MI5
London
01.2008 - 12.2021
  • Oversaw large CCTV networks, including police and council systems.
  • Secured government buildings and managed incident responses.

Prison Officer

Serco Correctional Services
London
01.2004 - 12.2008
  • Transported and escorted inmates between courts and facilities.
  • Ensured safety, order, and secure movement.

Warehouse Operative

Pc World Beckton
London
01.2000 - 12.2004
  • Loading and unloading goods, pricing goods, stock control, merchandising

Education

GCSEs - Math’s, English, Science, History, Geography

Langdon Secondary School
London United Kingdom
01.1991

Skills

  • CCTV operation
  • Ride-sharing knowledge
  • GPS planning and proficiency
  • Client support and engagement
  • Emergency response management
  • Scheduling management and coordination
  • Conflict resolution
  • Customer service
  • Safe transportation
  • Navigation skills
  • Attention to detail
  • Communication skills
  • Hospitable
  • Professionalism
  • Safe driving
  • Ride-sharing platform knowledge
  • Written communication
  • Two-way radio operation

Certification

  • SIA Training, 08/01/08
  • CCTV Level 1, 08/01/08
  • Level 3 Graduate Response Training, 04/01/18
  • First Aid, 01/01/20
  • Arizona Security Guard Card, 01/01/22
  • Nevada Realtor License S.0202594
  • GCSEs: Math’s, English, Science, History, Geography, 01/01/91

References

  • MOD, PO BOX 1680, London, SW1P 1ZE, +44 207 218 9048, ihammond@hrs.mod.uk
  • Robert Austin, Supervisor, Canyon Vista Medical Center, +1 520 300 0694, raustin08@yahoo.com

Timeline

Ride-Share Driver

Uber/Lyft
01.2025 - Current

Licensed Referral Agent

American Eagle Group Referral Service
09.2024 - Current

Security Officer

Canyon Vista Medical Centre
04.2022 - 04.2022

UK Government Security Officer

Ministry of Defense / MI5
01.2008 - 12.2021

Prison Officer

Serco Correctional Services
01.2004 - 12.2008

Warehouse Operative

Pc World Beckton
01.2000 - 12.2004

GCSEs - Math’s, English, Science, History, Geography

Langdon Secondary School