Serkan Alioglu
Henderson
Summary
Dynamic professional with extensive experience in security and customer service, including a role at the Ministry of Defense. Expertise in CCTV operation and conflict resolution, ensuring safety and satisfaction. Maintained high customer service ratings as a ride-share driver, showcasing strong communication and navigation skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Ride-Share Driver
Uber/Lyft
01.2025 - Current
- Transport passengers safely and professionally.
- Maintain high customer-service ratings and handle navigation and scheduling.
Licensed Referral Agent
American Eagle Group Referral Service
09.2024 - Current
- Assist clients with property rental and purchase enquiries.
- Provide accurate information and professional customer support.
Security Officer
Canyon Vista Medical Centre
Sierra Vista
04.2022 - 04.2022
- Monitored CCTV systems to enhance security in Emergency Department.
- Supported staff in upholding safety protocols and maintaining a secure environment.
UK Government Security Officer
Ministry of Defense / MI5
London
01.2008 - 12.2021
- Oversaw large CCTV networks, including police and council systems.
- Secured government buildings and managed incident responses.
Prison Officer
Serco Correctional Services
London
01.2004 - 12.2008
- Transported and escorted inmates between courts and facilities.
- Ensured safety, order, and secure movement.
Warehouse Operative
Pc World Beckton
London
01.2000 - 12.2004
- Loading and unloading goods, pricing goods, stock control, merchandising
Education
GCSEs - Math’s, English, Science, History, Geography
Langdon Secondary School
London United Kingdom01.1991
Skills
- CCTV operation
- Ride-sharing knowledge
- GPS planning and proficiency
- Client support and engagement
- Emergency response management
- Scheduling management and coordination
- Conflict resolution
- Customer service
- Safe transportation
- Navigation skills
- Attention to detail
- Communication skills
- Hospitable
- Professionalism
- Safe driving
- Ride-sharing platform knowledge
- Written communication
- Two-way radio operation
Certification
- SIA Training, 08/01/08
- CCTV Level 1, 08/01/08
- Level 3 Graduate Response Training, 04/01/18
- First Aid, 01/01/20
- Arizona Security Guard Card, 01/01/22
- Nevada Realtor License S.0202594
- GCSEs: Math’s, English, Science, History, Geography, 01/01/91
References
- MOD, PO BOX 1680, London, SW1P 1ZE, +44 207 218 9048, ihammond@hrs.mod.uk
- Robert Austin, Supervisor, Canyon Vista Medical Center, +1 520 300 0694, raustin08@yahoo.com
Timeline
Ride-Share Driver
Uber/Lyft
01.2025 - Current
Licensed Referral Agent
American Eagle Group Referral Service
09.2024 - Current
Security Officer
Canyon Vista Medical Centre
04.2022 - 04.2022
UK Government Security Officer
Ministry of Defense / MI5
01.2008 - 12.2021
Prison Officer
Serco Correctional Services
01.2004 - 12.2008
Warehouse Operative
Pc World Beckton
01.2000 - 12.2004
GCSEs - Math’s, English, Science, History, Geography
Langdon Secondary School