Nachali Perez
New York,NY
Summary
Detail-oriented Certified Phlebotomy Technician skilled in venipunctures and capillary collections, complemented by a Bachelor of Arts in Political Science. Bilingual in English and Spanish, experienced in healthcare administration, patient services, and data management. Demonstrated ability to communicate effectively and solve problems, ensuring high-quality patient care.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Bilingual Secret Shopper / Audit Representative
Corner 4
02.2025 - 01.2026
- Conducted phone and in-person audits for health insurance organizations
- Evaluated customer service, compliance, and operational procedures
- Maintained detailed records and audit documentation
- Prepared weekly Excel reports and organized recordings by audit type, date, and representative information
Bilingual Administrative Assistant
DocGo / Ambulnz
01.2024 - 03.2025
- Assisted migrants in accessing housing, healthcare, and community resources throughout New York
- Communicated policies, shelter updates, and available services
- Supported daily operations for a family shelter serving 200-450 residents
- Conducted intake assessments and coordinated relocation and reconnection services
Court Navigator
Brooklyn Civil Court
08.2024 - 12.2024
- Assisted court users with name change applications and civil court procedures
- Helped individuals gather and organize required legal documentation
- Provided guidance on court processes and available resources
Instructor
Code Advantage
09.2023 - 01.2024
- Guided students through coding lessons and classroom activities
- Supported classes of 9-12 students ages 8-10
- Monitored student progress and encouraged participation and engagement
Front Desk Associate
Planet Fitness
08.2023 - 01.2024
- Provided customer service and resolved membership concerns
- Maintained a welcoming and professional environment
- Performed register reconciliation and inventory tracking
Counselor
Sprout Brooklyn
06.2022 - 08.2022
- Supervised and mentored youth participants
- Organized activities and maintained a safe and supportive environment
Senior Mentor
Telecommunication Arts and Technology High School
09.2021 - 06.2022
- Mentored students, fostering academic growth and personal resilience
- Supported staff in implementing student engagement and leadership initiatives
Education
Bachelor of Arts - Political Science
John Jay College of Criminal Justice
Manhattan, NY 08.2022 - 05.2026
Certification
Certified Phlebotomy Technician (CPT), NHA, TIA Allied School, 02/01/26, 06/30/26, Completed a 60-hour Phlebotomy Training Program, Performed over 120 successful venipunctures on fellow students during clinical training, Experienced with median cubital, dorsal hand, capillary, butterfly, syringe, and straight needle collections, Trained in specimen collection, labeling, handling, infection control, and patient safety procedures
Languages
- Fluent in Spanish (Verbal, Written, and Reading)
- Fluent in English (Verbal, Written, and Reading)
Leadership Experience
- Senior Mentor, Telecommunication Arts and Technology High School, 2021-2022
- Counselor, Sprout Brooklyn, 2022
- Waitress Trainer, Taqueria Fort Greene, 2022-2023
Timeline
Bilingual Secret Shopper / Audit Representative
Corner 4
02.2025 - 01.2026
Court Navigator
Brooklyn Civil Court
08.2024 - 12.2024
Bilingual Administrative Assistant
DocGo / Ambulnz
01.2024 - 03.2025
Instructor
Code Advantage
09.2023 - 01.2024
Front Desk Associate
Planet Fitness
08.2023 - 01.2024
Bachelor of Arts - Political Science
John Jay College of Criminal Justice
08.2022 - 05.2026
Counselor
Sprout Brooklyn
06.2022 - 08.2022
Senior Mentor
Telecommunication Arts and Technology High School
09.2021 - 06.2022