NACHALY ROSADO PINTO
Bethlehem,USA
Summary
Temple University Alumni - Bachelor of Business Administrations and Management. Driven and decisive Recruiter offering 6+ years of experience managing human resources teams to deliver compliance, personnel communication, and workforce programs. Driven to handle customer/client complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures. Desiring a long-term position with the opportunity to grow with the team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resources/Talent Acquisition Specialist
Bakerly
Easton, PA
06.2023 - 11.2024
- Increased retention rates through thorough pre-screening of candidates and regular follow-up on new hires' satisfaction levels
- Negotiated contracts and managed a budget for recruiting expenses
- Developed and implemented onboarding and orientation programs for new employees
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results
- Conducted telephone and in-person interviews to assess candidate experience and qualifications
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations
- Collaborated with managers to identify and address employee relations issues
- Conducted performance reviews and provided feedback to managers on employee performance
- Improved office efficiency by effectively managing internal communications and correspondence
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity
- Implemented data-driven approach to talent acquisition strategies by leveraging metrics to evaluate recruitment performance continuously
Talent Acquisition Manager
ADP
Allentown, PA
08.2022 - 05.2023
- Oversee, manage and process payroll for 6 Talent Acquisition Associates
- Partner with hiring managers to identify recruitment strategy, key requirements, edit job descriptions, and create project plans for each role
- Operating as the lead point of contact for any and all matters specific to the account I was assigned to
- Meet designated metrics and goals determined by the recruiting strategy plan such as number of phone screens, hiring team interviews, time to fill, and number of jobs filled which will vary depending on the type of role
- Recruit full-time, part-time, temporary, contractual and intern personnel
- Manage company marketing and recruiting budget
Recruitment Manager
Peoplelink
05.2019 - 04.2021
- Working closely with the team of recruiters to develop them and help them understand the client needs and requirements
- Operating as the lead point of contact for any and all matters specific to the account I was assigned to
- Building and maintaining strong, long-lasting customer relationships
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit
- Collaborate with the sales team to achieve quotas
- Prepare reports on account status
- Assist with challenging client requests or issue escalation as needed
Talent Acquisition Specialist & Volunteer
Lehigh Valley Health Network
06.2014 - 12.2020
- Creating and coordinating internal and external communications to support HR initiatives
- Providing information to internal and external parties using a variety of tools (e.g., intranet, newsletters, job boards) and documentation
- Developing, updating, and communicating HR programs and policies; and drafting and distributing memos, as well as compensation, disciplinary, and termination letters
- Conduct interviews, pull resumes from indeed, LinkedIn, and other several employment resources to find the right fit for positions
- Conduct phone interviews
- Post job postings and make sure they are updated
- Work daily to fill 100+ job openings
On-Site Client Manager/Account Manager
Adecco
02.2019 - 05.2019
- Interact with clients and build relationships with them while ensuring their needs are being met
- Oversee a team of customer service Associates and ensure they are providing an exceptional client experience
- Mastermind creative ways to deliver an exceptional client experience
- Develop and oversee the implementation of client service protocols
- Resolve complex client problems or disputes in a professional manner
- Coach and support team members to help them meet departmental goals
- Keep records and documentation of client interactions for training purposes
- Create monthly and quarterly departmental reports to determine whether goals are being met and where there is room for improvement
Education
Bachelor of Science - Business Administration And Management
Temple University
Philadelphia12.2020
Skills
- Talent acquisition strategies
- Contract negotiation
- Orientation preparation
- Applicant tracking systems
- Onboarding process management
- Performance metrics analysis
- Recruitment management
- Compensation analysis
- Time and labor control
- Payroll coordination
- HR policies compliance
- Employee engagement
- Benefits programs
- Workforce improvements
- HR policies and procedures expertise
- FLUENT IN SPANISH
- Background checks
- Benefits and payroll coordination
References
Provided when requested.
Certification
- CPTD (Certified Professional in Talent Development)
- SHRM-CP
- Seal of Biliteracy in Spanish
Timeline
Human Resources/Talent Acquisition Specialist
Bakerly
06.2023 - 11.2024
Talent Acquisition Manager
ADP
08.2022 - 05.2023
Recruitment Manager
Peoplelink
05.2019 - 04.2021
On-Site Client Manager/Account Manager
Adecco
02.2019 - 05.2019
Talent Acquisition Specialist & Volunteer
Lehigh Valley Health Network
06.2014 - 12.2020
- CPTD (Certified Professional in Talent Development)
- SHRM-CP
- Seal of Biliteracy in Spanish
Bachelor of Science - Business Administration And Management
Temple University
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