Na'Chele Scott
New Orleans,LA
Summary
As a highly motivated graduate driven by results, I am excited to seize a challenging marketing opportunity that will allow me to fully utilize my creative talents while making a meaningful impact on the organization's success. I thrive in collaborative environments and am committed to continuous professional development. I am ready to contribute to a dynamic team and drive impressive results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Associate
Ochsner Fitness Center
Elmwood, LA
12.2023 - Current
- Facilitate guest check-ins and ensure seamless guidance on available fitness services.
- Delivered effective solutions, boosting customer satisfaction
- Enhanced team collaboration by leading with adaptability and consistently demonstrating reliability for team success
- Ensured a safe and enjoyable environment through diligent policy enforcement
Flight Attendant
SkyWest Airlines
Denver, CO
02.2024 - 12.2024
- Addressed flight delays, gate changes, and disruptions compassionately
- Performed comprehensive checks to ensure cabin readiness before and after flights
- Enhanced passenger awareness by delivering regular announcements during flights
- Ensured exceptional service quality even during solo flight attendant tasks
Retail Specialist
T.J. Maxx
Hattiesburg, MS
09.2022 - 12.2023
- Strengthened shopper allegiance through strategic promotion of the store's credit card
- Designed captivating merchandise displays to boost customer engagement
- Ensured smooth line flow management by delivering efficient customer service
- Consistently upheld satisfactory customer experiences with efficient transaction handling
Lead Barista
Starbucks
Hattiesburg, MS
02.2020 - 05.2022
- Supervised a team of four, maintaining transparency to enhance group cohesion
- Achieved expert-level efficiency in crafting a wide range of beverages
- Enhanced customer loyalty by deploying efficient up-selling techniques
- Handled issues effectively to ensure consistent customer retention
Education
Bachelor of Arts - Public Relations and Advertising w/Business Minor
University of Southern Mississippi
Hattiesburg, MS12.2023
Skills
- Time management
- Creative vision development
- Communications strategies
- Cross-selling services
- Comprehensive listening
- Strategic planning
Certification
- Induction to Data Studio
- Google Analytics Academy
- Social Media Marketing Certificate
Timeline
Flight Attendant
SkyWest Airlines
02.2024 - 12.2024
Front Desk Associate
Ochsner Fitness Center
12.2023 - Current
Retail Specialist
T.J. Maxx
09.2022 - 12.2023
Lead Barista
Starbucks
02.2020 - 05.2022
Bachelor of Arts - Public Relations and Advertising w/Business Minor
University of Southern Mississippi
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