NACHELLE MOORE
Baltimore,MD
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Coordinator
The Choice Program At UMBC (40 Hrs/week)
11.2023 - Current
- Providing in-person and community-based mentoring and advocacy to youth involved with Department of Juvenile Services (DJS)
- Independently managing a caseload of 5 youth, with 2-3 visits per week
- Managed caseload of 10 youth in a two-person team
- Performing intake with youth and family ensuring Choice has all legal, health,and educational information about youth
- Assisting youth with resume creation, job applications, homework assignments, retrieving vital documentation, transportation to recreational and vocational events, and community service opportunities
- Executing school visits to retrieve attendance records, progress reports, and ensure class attendance
- Providing legal advocacy and attended hearings at court
- Event planning and coordination for groups of 10+ youth
- Developing comprehensive service plans tailored to individual youth needs, resulting in increased engagement and participation with the Choice program
- Maintaining accurate records of all service activities through use of ETO database
- Writing and submitting weekly and monthly reports on youth participation, progress and legal updates
- Facilitating smooth communication with youth, families, and DJS
- Scheduling meetings and events
- Establishing strong relationships with youth through regular follow-ups, keeping parents informed about progress updates regarding their services requests or concerns
- Serving as a primary point of contact for youth, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered
- Developing productive relationships with local libraries and non-profit organizations
- Establishing and maintaining service schedules and calendars
- Brokering resources that best matched needs of the youth and families
- Assisting youth with goal planning and achievement
- Documenting and reporting on engagement efforts with youth and families, both internally with other Choice team members and externally with the Department of Juvenile Services
- Engaging in training opportunities to foster positive youth development
PAR Liaison/ Research Assistant
Morgan State University (10 Hrs/week)
06.2023 - Current
- Conducting research on crime, law enforcement, and problems faced by neighborhoods in Baltimore City
- Engaging with residents, businesses, and churches in the community to identify neighborhood needs
- Recruiting 50+ residents to participate in neighborhood engagement efforts consisting of neighborhood meetings and survey participation
- Developing and maintaining spreadsheet with neighborhood data
- Interviewing community members through surveys and focus groups
Administrative Assistant
SFMF Childcare (15 Hrs/week)
05.2019 - 02.2023
- Provided administrative support to Childcare director to ensure efficient operation of daycare
- Prepared welcome packets and other materials for childcare enrollment
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Developed and updated spreadsheets and databases to track enrollment and payments
- Website editing through WonderSchool
- Handbook creation and editing
- Filed, copied, scanned documents
- Created electronic flyers for digital communications
- Provided childcare to 7 children when fill-in needed
- Preserve implementation of daycare policies, procedures, and state licensing regulations.
Organizer
Dream.Org (30 Hrs/week)
01.2022 - 08.2022
- Organized list of resources for formerly incarcerated individuals, including mental health resources, pro bono legal services, and nonprofit organizations
- Assembled outreach templates and used them to contact businesses in search of donations
- Interviewed 25+ criminal justice reform advocates to form cohort
- Traveled to different states to assist with formal events
- Assisted with completion and expansion of Dream.Org's Empathy Network Cohort Handbook
- Researched data on careers and certifications for formerly incarcerated persons
- Scheduled and conducted meetings
- Created document on distributive organizing
- Compiled list of venues for Empathy Network Cohort
- Composed intern guide for future interns at Dream.Org
- Facilitated Dream.Org's Day of Empathy virtual and in-person events.
CIO IT Student Trainee
US Secret Service (30 Hrs/week)
03.2020 - 10.2021
- Deployed laptops to different users
- Resolved computer issues
- Assisted 50+ employees with laptop setups
- Maintained organized files and information
- Led other students through small projects
- Managed/accounted for equipment inventory
- Organized/set up Microsoft Team meetings
- Provided technical assistance and customer support
- Deployed laptop donations to schools
- Performed data transfer from one PC to another PC
- Created base emails for End-User Computing group to send to different users
- Prepared laptops for official meetings
- Coordinated PC pickups
- Teams, Outlook, and One Drive setup
- Prepared administration folders for new employees.
Office Assistant
Baltimore City Circuit Court (25 Hrs/week)
03.2017 - 08.2017
- Provided office support in the chambers of Judge Cythina Jones
- Completed clerical tasks such as scanning, copying, faxing, distributing mail
- Maintained organization of 100+ defendants probation files
- Observed criminal, civil, and family law cases
- Prepared casework files for criminal division trials
- Learned criminal case processes through attending hearings and bail reviews.
Education
Bachelors of Arts - Criminology, Sociology
Howard University
Washington, DC05.2023
Skills
- Google Suite
- Microsoft Office
- Needs Assessment
- Individualized Service Plans
- Notetaking and Documentation
- Community Liaison
- Accurate Recordkeeping
- Client Advocacy
- Goal Setting
Certification
CITI Certification in Social and Behavioral Responsible Conduct of Research, 2023
Volunteer Experience
- Baltimore City Teen Court, 2015, 2018, Diversion program for youths who've had encounters with the Department of Juvenile Services, Helped determine best sanctions for the youth respondents, Organized and helped maintain the daily program responsibilities
- Founded Helping Youths Prosper Everyday (HYPE) mentoring program, 2017, 2018, Paired youth with young adult peer mentors, Help guide youths toward academic success, Encourage achievement of long and short-term goals
Timeline
Service Coordinator
The Choice Program At UMBC (40 Hrs/week)
11.2023 - Current
PAR Liaison/ Research Assistant
Morgan State University (10 Hrs/week)
06.2023 - Current
Organizer
Dream.Org (30 Hrs/week)
01.2022 - 08.2022
CIO IT Student Trainee
US Secret Service (30 Hrs/week)
03.2020 - 10.2021
Administrative Assistant
SFMF Childcare (15 Hrs/week)
05.2019 - 02.2023
Office Assistant
Baltimore City Circuit Court (25 Hrs/week)
03.2017 - 08.2017
Bachelors of Arts - Criminology, Sociology
Howard University
CITI Certification in Social and Behavioral Responsible Conduct of Research, 2023
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