Nacoria Morgan
Charlotte,NC
Summary
Bilingual Ramp Agent experienced in heavy equipment operation and aircraft ground handling. Achieved operational efficiency through adaptability to flight line conditions and effective teamwork. Focused on enhancing passenger satisfaction and safety compliance while managing baggage systems.
Overview
4
4
years of professional experience
Work History
A Level Technician
Hunter Chevrolet
Charlotte, NC, Nc
03.2025 - Current
- Diagnosed electrical, engine, and drivetrain issues, enhancing vehicle reliability in Hunter Chevrolet service bay.
- Performed Chevrolet maintenance using OEM procedures and dealership standards.
- Rebuilt engines for various vehicle models, ensuring optimal performance and compliance with manufacturer specifications.
- Inspected vehicles for safety, wear, and factory repair needs.
- Used scan tools and diagnostic equipment to test vehicle faults.
- Maintained clean, organized work areas, promoting safety and efficiency in technician practices.
- Monitored performance trends of production equipment, identifying opportunities for process improvements using statistical process control methods.
- Installing, configuring, testing, troubleshooting and maintaining computer hardware and software.
B tech Mechanic
Avis budget group
02.2024 - 05.2025
- Secured customer safety by performing comprehensive inspections of tires, brakes, and suspension components.
- Enhanced vehicle performance through thorough inspections and precise identification of repairs needed.
- Minimized client downtime by completing maintenance tasks and repairs within scheduled timelines.
Senior Technician
Valvoline/ South Blvd / NC State Inspector
06.2022 - 07.2024
- Enhanced communication through regular interactions with team members and stakeholders.
- Proven successful working within tight deadlines and a fast-paced environment.
- Worked independently on various projects to achieve goals. and collaboratively in a team environment.
Ramp Agent
Piedmont Airlines
07.2023 - 11.2023
- Managed unloading and loading of cargo and luggage, contributing to reduced turnaround times.
- Conducted thorough pre-flight checks on aircraft, ensuring safety for takeoffs and landings.
- Streamlined baggage loading process, facilitating timely flight departures and minimizing delays.
Class B Technician
East charlotte nissan/ lube and tires
01.2023 - 08.2023
- Enhanced vehicle performance by conducting thorough inspections and routine maintenance.
- Streamlined repair process through meticulous record-keeping and clear communication between technicians and service advisors, improving workflow.
- Enhanced shop efficiency by maintaining clean, organized workspace and ensuring proper storage of tools.
- Conducted safety checks for leaks to repair damage to the undercarriage of vehicles.
Education
Tread School - Electrician
The Urban League of Central Carolina
Charlotte, NCHigh School Diploma -
Hopewell High
Huntersville, NCSkills
- Engine diagnostics
- Brake diagnostics
- Troubleshooting skills
- Safety inspections
- Service standards
- Repair documentation
- Circuit wiring
- Computer maintenance
- Device identification
- Electric tools identification
- Oil change services
- Brake systems
- Coolant system control
- Transmissions
- Network management
- Data recovery
- Problem solving
- Attention to detail
- Time management
- Shop organization
- Clear communication
- Team communication
- Strong work ethic
- Workplace safety
- Safety principles
- Load planning
- Cargo handling
- Aircraft safety checks
- Logistics coordination
- Aircraft towing
- Ground support
- Crew assistance
- Logistics coordination
- Service records
- Aircraft safety checks
- Crew assistance
- Logistics coordination
References
Available Upon Request
Timeline
A Level Technician
Hunter Chevrolet
03.2025 - Current
B tech Mechanic
Avis budget group
02.2024 - 05.2025
Ramp Agent
Piedmont Airlines
07.2023 - 11.2023
Class B Technician
East charlotte nissan/ lube and tires
01.2023 - 08.2023
Senior Technician
Valvoline/ South Blvd / NC State Inspector
06.2022 - 07.2024
Tread School - Electrician
The Urban League of Central Carolina
High School Diploma -
Hopewell High