Nada El Jaouhari
Las Vegas,NV
Summary
Go-getter candidate eager to utilize analytical and research skills. Adept at event planning, media relations and social media management.
As well as, a skilled Executive assistant at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
9
9
years of professional experience
Work History
Executive Assistant to the Vice President
JMA LLC
12.2022 - 02.2023
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Worked with senior management to initiate new projects and assist in various processes.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Handled incoming and outgoing mail, email and faxes.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Collaborated with team to translate series of documents from English to Arabic.
Call Center Specialist
Empower Retirement
04.2021 - 10.2022
- Promoted available products and services to customers during service, account management, and order calls.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Compiled status and performance reports for team leaders to address company strengths and weaknesses.
- Responded to customer calls and emails to answer questions about products and services.
Sales & Marketing Agent
Wynn Las Vegas
01.2019 - 04.2021
- Contributed to team objectives in fast-paced environment.
- Negotiated prices, terms of sales and service agreements.
- Contributed to event marketing, sales and brand promotion.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Kept detailed records of daily activities through an online customer database.
Social Media Manager
Telus International
08.2018 - 01.2019
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
Administrative Assistant
Amazon
04.2015 - 06.2018
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Hostess
McDonald's Restaurant
11.2013 - 03.2015
- Answered phone calls to take orders, give information and document reservations.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Accommodated special seating requests for guests to enhance satisfaction.
Education
Associate of Science -
College Of So. Nv High School West
Las Vegas, NVBachelor of Science - Business Administration And Management
ISTA
Morocco05.2018
High School Diploma -
Les Orangers
Morocco07.2015
Skills
- Time Management
- Conflict Management
- Social Media Knowledge
- Employee Training
- Proper Phone Etiquette
- Office Supplies and Inventory
- Executive Support
- Schedule Management
- Office Administration
- Filing
- QuickBooks Expertise
- Office Procedures
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Executive Assistant to the Vice President
JMA LLC
12.2022 - 02.2023
Call Center Specialist
Empower Retirement
04.2021 - 10.2022
Sales & Marketing Agent
Wynn Las Vegas
01.2019 - 04.2021
Social Media Manager
Telus International
08.2018 - 01.2019
Administrative Assistant
Amazon
04.2015 - 06.2018
Hostess
McDonald's Restaurant
11.2013 - 03.2015
Associate of Science -
College Of So. Nv High School West
Bachelor of Science - Business Administration And Management
ISTA
High School Diploma -
Les Orangers
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