Nada Gouia

Human resources

Responsible for recording all employee information such as personal data, attendance, benefits, compensation and, holidays. Always displaying the utmost discretion when dealing with any sensitive or personal issues, super vision administrative compliance with proper rules and regulations.

Performance Responsibility:

Recruitment-Search-Selection & Training:

• Proficient in identifying the recruitment needs of the company and establishing a means of appraising the human resource department effectiveness in meeting goals
• Researching an employee references and academic qualifications.
• Identify suitable candidates to fill various positions by developing a template of existing employees’ capabilities as well as with the new candidates.
• Steer movements towards exploring and adapting suitable means of searching-attracting talent through job portals, advertisements..
• Maintain specific job description of all individuals on the base of previous work history,
• Issuing offer letter and Appointment letter.
• Create a personal file hard and soft for each employee.
• Maintaining Employees records,
• Handle questions, interpret, administer contracts and help resolve work-related problems
• Planning day to day activities & monthly.
• Developing, designing and implementing of HR Strategies.
• Function as a link between management and employees on human resource related matters.
• Provided tactical support to organization in selection, salary negotiation/ fixation,
• Reduce incidence of employee-related issues, handled separations and conducted exit interviews. 

• Respond to employee queries and resolve issues/demands on a timely and professional manner:
• New Joining forms (Human resources feedback\ Job offer\ Joining date\ personal information form\ Assets and acknowledgment\ NDA\ Receipt and acceptance)
• Termination-Unsuccessful Probation-Resignation forms, warning form\ NDA \Leave forms\ loan form\ final clearance form,
• Processing employee forms and requests (emergency leave, maternity leave, casual and annual leave, sick-leave, advanced salaries, Prepare memo form,
• Direct staffing duties including dealing with under staffing, resolving conflicts, dismissing employees and administering disciplinary procedures.
• Work alongside team in handling employee welfare to ensure that employment practices and HR programs comply with company policies and local laws.

• Keeping a track of the attendance of the employees.
• Monitoring absenteeism and leaves.
• Update salary record of new joiners ,preparing the exceptions reports (none paid, leaves, sick leaves, new joining, terminations, unsuccessful probation),
• Ensure that the attendance sheet and the exception sheet is completed with the support documents.
• Forward the attendance to the Human Resources manager to release the payroll.

Insurance health card:

• Preparation of medical insurance applications and issue cards to employees.

Renewal company documents:

Follow up of the process of renewal of company’s’ legal documents, in coordination with PRO to complete commercial registration and other licensing It’s requirements of various government organizations and ministries (computer card, license and MOPH activities approval).

Quality Control

• Resolve customer complaints via phone, email, or social media.
• Greet customers warmly and ascertain problem or reason for calling.
• Place or cancel orders.
• Answer questions about warranties or terms of sale.
• Handle product recalls.
• Compile reports on overall customer satisfaction.

Performance Responsibility:

Recruitment:

• Handling job description for position required (Experience, nationality, salary budget).
• Collecting CVs using various media platforms. (Qatar living, and Indeed).
• Screening the candidate, choosing the best.

Upon selection:

• Adjusting data of the job offer including salary, joining date.
• Ensuring asset acknowledgment of the new staff (phone, laptop, sim card)
• Collecting various documents from the employee (passport, CV, certificate, NOC) to create file.
• Preparing employee logistics such as desk, phone, laptop, sim card.
• Installing employee fingerprint.
• Repairing employee business card.
• Maintaining proper files for staff (QID, passport, joining date, job offer, employee notes, NOC).

Files:

• Create a personal file hard and soft as the below for each employee,
• Collecting employee legal documents:
• NOC: Collecting employee legal documents and follow up with PRO to ensure the  transfer of NOC.
• Contract: Collecting employee legal documents and follow up with PRO  to get the new contract .
• Permit work: Collecting employee legal documents and follow up with PRO and follow up to get the license work for the employee.

Oversee staff forms employees’ requests:

• Respond to employee queries and resolve issues/demands on a timely and professional manner:
• New Joining forms (Human resources feedback\ Job offer\ Joining date\ personal information form\ Assts and acknowledgment\ NDA\ Receipt and acceptance)
• Processing employee forms and requests (emergency leave, maternity leave, casual and annual leave, sick-leave, advanced salaries,
• Prepare memo form,
• Termination-Unsuccessful Probation-Resignation forms, warning form,NDA \Leave forms\ loan form\ final clearance form,

Insurance health card:

• Preparation of medical insurance applications and issue cards to employees.

Renewal company documents:

Follow up of the process of renewal of company’s’ legal documents, in coordination with PRO to complete commercial registration and other licensing It’s requirements of various government organizations and ministries (computer card, license and MOPH activities approval).

Monthly Salaries:

• Daily monitoring of attendance to ensure every one sign in\out,
• Ensure that the attendance sheet and the exception sheet is completed with the support documents,
• Forward the attendance to the Human Resources manager to release the payroll.

Achievements/Tasks

• Organizing work files (vacations, raises, sanctions, sick leave, health insurance, insurance against, accidents...)

• Organizing payroll and grants for employers.

• organizing social activities between managers and employers

• Have training in; information department, social department, safety and security department and media departments.

•  Organizing work files (vacations, raises, sanctions, sick leave...) in HR department.

• Organizing payroll and grants for workers.

• Follow up security measures for workers in airport (health insurance, insurance against, accidents...) candidate.

• Attended Interviews for recruitment.