Nadaline Baez
Los Angeles,CA
Summary
Professional background in customer service dispatch and maintenance support with a focus on operational accuracy. Skills include cash drawer balancing, incident documentation, and timely escalation across diverse teams. Commitment to safety compliance and high-quality guest service.
Overview
4
4
years of professional experience
Work History
Bartender
The Office Bar
Hoonah, Ak
05.2026 - 10.2026
- Prepared and served cocktails, beer, wine, and spirits at office bar, enhancing guest experience.
- Welcomed guests and took drink orders with friendly, professional service.
- Greeted customers and delivered excellent customer service.
- Replenished liquor, mixers, and bar supplies before busy shifts.
- Completed opening and closing tasks, including restocking supplies.
- Processed payments and balanced cash drawer, ensuring accurate financial reporting at the end of shift.
- Managed cash drawer at end of each shift, maintaining accuracy of funds received.
- Verified age identification before serving beverages, maintaining compliance with legal regulations and promoting responsible service.
Dispatcher
Hoonah Police Department
Hoonah, AK
07.2024 - 06.2026
- Answered emergency and non-emergency calls for Hoonah Police Department.
- Dispatched officers to incident locations through radio and computer-aided dispatch systems to ensure timely response.
- Collaborated with fire, EMS, and other agencies during active incidents to facilitate safety and coordinated response efforts. , EMS, and other agencies during active incidents.
- Assisted officers with updates, status checks, and follow-up information.
- Recorded incident information in dispatch logs and records systems.
- Utilized computer systems to locate addresses and calculate estimated arrival times.
- Managed administrative tasks by organizing files and updating databases to streamline team operations and support management review.
Security/Maintenance Technician
Icy Strait Point
Hoonah, Ak
04.2023 - 11.2025
- Documented completed work and updated repair logs to ensure accurate maintenance records.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Completed day-to-day duties accurately and efficiently.
- Proposed innovative ideas and solutions to improve team performance.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Terrebonne High School
Houma, LA05-2021
Some College (No Degree) - Music Business
Musicians Institute
CA10-2026
Skills
- Alcohol awareness
- Customer service and support
- Cash handling
- Workplace safety
- Team collaboration
- Microsoft Excel proficiency
- Office administration
- Performance improvement
- Strong multitasking
- Conflict resolution
- Endurance for extended hours
- Patience and tolerance
- Outgoing personality
Timeline
Bartender
The Office Bar
05.2026 - 10.2026
Dispatcher
Hoonah Police Department
07.2024 - 06.2026
Security/Maintenance Technician
Icy Strait Point
04.2023 - 11.2025
High School Diploma -
Terrebonne High School
Some College (No Degree) - Music Business
Musicians Institute