Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nadalynn Erazo

North Las Vegas,NV

Summary

Proactive and versatile professional with a dedication to adapting to new environments. Experienced medical assistant with 2+ years of experience. Using my strong work ethic, I can provide effective patient care. I am committed to learning and becoming versatile to where I am needed.

Overview

4
4
years of professional experience

Work History

Lash Artist

Self-employeed
North Las Vegas, NV
03.2021 - Current
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Kept work areas, tools and equipment properly sanitized to reduce risk of cross-contamination.
  • Maintained inventory of all supplies needed for lash services.
  • Recommended appropriate home care products suitable for each client's needs.
  • Created a welcoming atmosphere for clients by providing excellent customer service.
  • Ensured that high-quality service was provided to every client at all times.
  • Educated clients on proper aftercare techniques for lashes.
  • Performed eyelash extensions, refills, and removals in accordance with industry standards.
  • Kept records of client visits and updated customer profiles accordingly.

Optometric Technician

Eyecare About Vegas
Las Vegas, NV
04.2022 - 08.2024
  • Conducted vision screenings using automated refraction technology.
  • Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
  • Communicated with patients to obtain and document medical histories.
  • Utilized electronic health record systems for accurate and efficient patient data management.
  • Provided visual field testing to evaluate peripheral vision and detect abnormalities.
  • Conducted inventory management for optical frames, lenses, and contact lens supplies.
  • Evaluated prescriptions along with clients' work and personal visual requirements.
  • Processed insurance claims, verifying coverage and explaining benefits to patients.
  • Administered and interpreted tests for glaucoma screening and retinal health.

Optician

Eyecare About Vegas
Las Vegas, NV
04.2022 - 08.2024
  • Managed client frame selection processes and walked through lens options.
  • Checked finished lenses for conformance to order specifications, quality and customer needs.
  • Provided information on lens types, frame styles and materials, lens coatings, and accessories.
  • Organized inventory according to product type and manufacturer specifications.
  • Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
  • Verified finished lenses ground to prescription specifications.
  • Heated, shaped, or bent metal or plastic frames to fit eyeglasses to client.
  • Wrote up work orders for grinding lenses and assembling eyeglasses.
  • Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
  • Instructed customers on how to care for, insert and remove contact lenses.
  • Conducted follow-up calls to ensure customer satisfaction with purchase.
  • Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
  • Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
  • Maintained accurate records of all transactions in computer system.
  • Maintained records of prescriptions, orders and payments.
  • Worked with Crystal platform.

Patient Services Coordinator

Eyecare About Vegas
Las Vegas, NV
04.2022 - 08.2024
  • Documented patient counters in hospital system and initiated follow-up actions.
  • Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
  • Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
  • Maintained accurate documentation of patient visits and follow-up care plans.
  • Stayed current on community-based resources and services useful to patients.
  • Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
  • Applied HIPAA privacy and security regulations while handling patient information.

Media Manager

Eyecare About Vegas
Las Vegas, NV
04.2022 - 08.2024
  • Developed and maintained organizational social media presence and activity.
  • Produced films and other video products, regulating distribution and operating film library.
  • Developed promotional materials for new product launches and conferences.
  • Ensured compliance with relevant laws and regulations regarding media content.
  • Observed and reported on social, economic and political trends that affect employers.
  • Designed and edited promotional publications.
  • Performed market analysis, determined consumer needs and researched new trends.
  • Adapted content to suit different target audiences.

Education

Bachelor of Science - Biology

University of Nevada, Las Vegas
Las Vegas, NV
05-2032

Skills

Consumer service

Social media marketing

Efficient at Acquiring New Knowledge and Skills

Leadership

Time management

Scheduling

Social media advertisement

Sales / Marketing

Relationship Building

Professionalism and etiquette

Languages

English
Professional
Spanish
Professional

Timeline

Optometric Technician

Eyecare About Vegas
04.2022 - 08.2024

Optician

Eyecare About Vegas
04.2022 - 08.2024

Patient Services Coordinator

Eyecare About Vegas
04.2022 - 08.2024

Media Manager

Eyecare About Vegas
04.2022 - 08.2024

Lash Artist

Self-employeed
03.2021 - Current

Bachelor of Science - Biology

University of Nevada, Las Vegas
Nadalynn Erazo