XiaoShan Chen
Portland,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Lash Artist
Lash Lounge
04.2024 - Current
- Encouraged repeat business based on quality of service and strength of client relationships.
- Followed correct processes to apply lash extensions to clients' natural lashes.
- Consulted with clients to understand desired look and discuss available lash options.
- Taught clients how best to care for lash extensions and prevent problems.
- Educated clients on how to clean and maintain lash extensions.
- Followed strict safety standards to protect clients from injury or infection.
Cashier
Szechuan Open Kitchen
01.2009 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
Cash Rep
Bank of America
09.2007 - 09.2011
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Gathered, organized and input information into digital database.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Education
No Degree - Esthetician
Portland Beauty School
Portland, OR08.2023
Associate of Science - Business
Portland Community College
Portland, OR09.2011
Skills
- Customer service background
- Fast food customer service
- Relationship Building
- Tool, Equipment, and Surface Sanitizing
- Adaptable to Changing Client Needs
- Workspace Organization
- Social skills
- Multitasking
Languages
Chinese (Mandarin)
Limited Working
Chinese (Cantonese)
Limited Working
Timeline
Lash Artist
Lash Lounge
04.2024 - Current
Cashier
Szechuan Open Kitchen
01.2009 - 01.2023
Cash Rep
Bank of America
09.2007 - 09.2011
No Degree - Esthetician
Portland Beauty School
Associate of Science - Business
Portland Community College
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