NADESH NDAWO
Saint Paul,MN
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Time Booster Marketing
12.2022 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times, for over 60 employees
- Maintained accurate HR records for over 60 employees, in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in 4 locations, minimizing financial discrepancies through detailed program management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
Human Resource Manager
Twintusk
08.2021 - 11.2022
- Designed, implemented, and managed compensation programs to attract and retain top talents that will align with overall business goals and objectives
- Ensure Fairness, Equity, and compliance across organization and according to Laws such as Fair Labor Standards Act (FLSA), Equal Pay Act
- Using benchmarking to conduct market research and analyze compensation data, trends, and metrics to identify areas in need of improvements, and also prepare regular reports for upper leadership
- Assist Managers and employees to provide guidance on compensation related questions especially questions related to benefits, salaries, promotions and career development
- Fostering culture of accountability and meritocracy by integrating compensation practices with performance management
- Worked with Payroll to ensure timely pay processing for over 30 employees
- Worked with other recruiting team in recruiting process including job postings, screening, and interviews
- Assist with new hire orientation, delivering information about company policies, culture, practices, and procedures
- Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
- Served as key point of contact for both internal stakeholders and external partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency.
- Streamlined resource allocation processes by implementing efficient scheduling and tracking systems.
- Continuously assessed effectiveness of existing resource management strategies, refining processes as needed to ensure optimal performance at all times.
- Analyzed historical data to forecast future resourcing needs, enabling proactive planning and adjustments as needed.
Manager of Operations
Twintusk Corp.
06.2020 - 08.2021
- Develop and implement strategies for performance improvement and operational efficiency, working with t team to achieve organizational goals
- Plan and execute operational strategies to optimize business processes and enhance overall performance
- Collaborate with team members to ensure effective execution of operational plans and maintain alignment with company's strategic objectives
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings for more than 15 customers by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
House Supervisor
New Directions Inc.
09.2017 - 10.2019
- Monitored team dynamics and performance, seeking opportunities for improvement
- Encouraged feedback from team members and implemented changes when necessary
- Maintained confidentiality when necessary to protect privacy of team members involved
- Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime costs.
- Reviewed clinical documentation to asses standards and quality of care.
- Participated in budget planning meetings, helping allocate funds appropriately for staffing needs or equipment upgrades.
- Provided emergency response during shifts and when on-call.
- Enhanced patient care by implementing efficient processes and utilizing resources effectively.
- Maintained accurate records of employee performance evaluations, certifications, licenses, continuing education requirements, ensuring compliance with regulatory standards.
- Promoted evidence-based practices among nursing staff by staying current on industry trends and research, sharing knowledge with colleagues.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients, resulting in better outcomes.
- Fostered inclusive work environment that valued diversity among staff members and encouraged collaboration across disciplines.
- Served as liaison between administration and clinical staff, facilitating open communication channels for policy updates and concerns.
- Championed quality improvement projects to identify areas of inefficiency, resulting in more streamlined operations.
- Evaluated staff performance (20 staff), regularly and provided constructive feedback, leading to increased competency and productivity.
Education
Bachelor's Degree - Human Resource Source Management
Metropolitan State University
Saint Paul, MN05.2024
Bachelor's Degree - Accounting
Metropolitan State University
Saint Paul, MN12.2023
Associate Degree - Business Administration
Century College
White Bear Lake, MN12.2021
Higher National Diplomat (HND) - Journalism and Mass Communication
JSF Polytechnic
Buea Cameroon09.2016
Skills
- HR policies and procedures
- Training and mentoring
- Records Management
- Benefits and compensation management
- Corrective Action Planning
- Payroll Administration
- Talent Acquisition
- Compliance
- Performance Appraisal
- Diversity and Inclusion
Certification
- Foundation of Leadership Development
- Advanced Leadership Certification
- Executive Leadership certification
- SHRM-CP - SHRM in progress
- CPA in progress
References
Available on request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 60+ staff members.
- Resolved product issue through consumer testing.
Timeline
Human Resources Manager
Time Booster Marketing
12.2022 - Current
Human Resource Manager
Twintusk
08.2021 - 11.2022
Manager of Operations
Twintusk Corp.
06.2020 - 08.2021
House Supervisor
New Directions Inc.
09.2017 - 10.2019
Bachelor's Degree - Human Resource Source Management
Metropolitan State University
Bachelor's Degree - Accounting
Metropolitan State University
Associate Degree - Business Administration
Century College
Higher National Diplomat (HND) - Journalism and Mass Communication
JSF Polytechnic
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