Nadia Boateng
Brooklyn,NY
Summary
Dynamic professional with a proven track record at LEAP, adept in fostering student creativity and academic success. Skilled in verbal communication and problem-solving, I excel in creating nurturing environments and enhancing customer experiences. Demonstrated ability to improve operational efficiencies, evidenced by reducing wait times for COVID-19 test results. Committed to building strong relationships and delivering exceptional results.
Overview
3
3
years of professional experience
Work History
Group Leader/Activity Specialist
LEAP
Brooklyn, NY
01.2023 - Current
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Assisted students with homework issues and helped to incorporate positive study skills.
- Promoted creative expression to encourage students to explore dance as art and self expression through movement.
- Taught and explained choreography by breaking down steps and demonstrating moves.
Burlington Worker
Summer Youth Employment Program
Brooklyn, NY
07.2023 - 08.2023
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Behavioral Technician Intern
Quartet Behavioral Spectrum Services
Queens, NY
07.2022 - 08.2022
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
- Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
COVID-19 Tester
Premium Health
Queens, NY
01.2022 - 06.2022
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
Summer Camp Counselor
Summer Youth Employment Program
Brooklyn, NY
07.2021 - 08.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
Education
High School Diploma -
Lehman College of The City University of New York
The Bronx, NY05.2026
Skills
- Verbal and written communication
- Relationship Building
- Customer Service
- Restocking skills
- Problem-solving abilities
Timeline
Burlington Worker
Summer Youth Employment Program
07.2023 - 08.2023
Group Leader/Activity Specialist
LEAP
01.2023 - Current
Behavioral Technician Intern
Quartet Behavioral Spectrum Services
07.2022 - 08.2022
COVID-19 Tester
Premium Health
01.2022 - 06.2022
Summer Camp Counselor
Summer Youth Employment Program
07.2021 - 08.2021
High School Diploma -
Lehman College of The City University of New York