Nadia Edlin
Rowlett,TX
Summary
Multi-faceted, personable, and goal oriented entrepreneur with a concentrated focus for team building, customer/client satisfaction, organization, and innovation towards problem solving of any and every sort.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Stylist
Amazing Lash Studio
Garland, TX
10.2021 - Current
- Attended social and networking events to engage in prospecting activities and grow personal book of business.
- Assisted clients in selection of lash length and color to create desired effects.
- Scheduled, confirmed and carried out lash services at salon.
- Documented guest preferences, services and feedback to create seamless experience for return visits.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.
Stylist
Boardroom Salon
Plano, TX
05.2021 - 10.2022
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Recorded notes for future reference about customer preferences and services delivered.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Cosmetology Student
Ogle School
Dallas, TX
05.2020 - 06.2021
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Gained operational knowledge and supported departmental needs.
- Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
- Offered exceptional service and support to walk-in and scheduled customers.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Consistently received positive performance reviews from guests.
Office Administrator
Dallas Dodge Parts Distribution
Garland, TX
01.2019 - 10.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
Sales Associate
LA Fitness
Plano, TX
05.2018 - 12.2018
- Provided client assessments to assess health goals.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Conducted on-site seminars and workshops to generate interest in new club activities.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Minimized injury risks by advising clients about form and proper clothing.
- Promoted total wellbeing by encouraging members to improve nutrition, weight control and lifestyle.
Customer Service Representative
Caliber Collision
Wylie, TX
10.2017 - 12.2018
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Assisted customers with setting appointments, special order requests, and arranging vehicle pick-ups, check ins, transports/tows, etc
- Provided primary customer support to internal and external customers.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Received and logged incoming parts orders.
- Routed timely parts order invoices to accounting office to maintain up-to-date records.
Office Assistant
Pearson Roofing
Flower Mound, TX
06.2016 - 08.2017
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Spoke with homeowners regarding billing, city inspections, and services.
- Scheduled mandatory inspections through various systems depending on specific city of respective homeowner
- Executed record filing system to improve document organization and management.
Education
Certification of Cosmetology - Cosmetology
Ogle School Hair Skin Nails
Dallas, TX06.2021
Skills
- Relationship building
- Organizational skills
- Clear oral/written communication
- Clerical support
- Credit and collections
- Sorting and labeling
- Strategic planning
- Friendly nature
- Excellent multi-tasking ability
- Scheduling
- Database administration
- Technical Support
Certification
CPR certification through American Heart Association
Barbicide certification
Meditation, Yoga, Reading, Nature trail walks, Exercise, Journaling, Music writing & listening.
I highly value every aspect of being human, especially mental health, which all of these hobbies play a huge role in. My purpose on this planet is to aid others in whichever ways I'm able to, but you can't pour from an empty cup, so with the help of each of these activities in conjunction with one another, I've found that I can keep my own "cup", overflowing, so that I may freely, and lovingly share such energy with other fellow earth inhabitors.
Timeline
Senior Stylist
Amazing Lash Studio
10.2021 - Current
Stylist
Boardroom Salon
05.2021 - 10.2022
Cosmetology Student
Ogle School
05.2020 - 06.2021
Office Administrator
Dallas Dodge Parts Distribution
01.2019 - 10.2019
Sales Associate
LA Fitness
05.2018 - 12.2018
Customer Service Representative
Caliber Collision
10.2017 - 12.2018
Office Assistant
Pearson Roofing
06.2016 - 08.2017
Certification of Cosmetology - Cosmetology
Ogle School Hair Skin Nails