Summary
Overview
Work History
Education
Skills
Affiliations
Awards
Community Service
LEADERSHIP
Timeline
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Nadia Harris

Edwardsville,IL

Summary

Highly organized and personable with knack for managing multiple tasks efficiently and effectively. Possesses strong understanding of customer service principles and administrative operations, adept in scheduling and handling inquiries. Committed to creating positive impact by ensuring smooth daily operations and enhancing resident satisfaction.

I have developed skills in managing administrative and customer service tasks within fast-paced environment. Demonstrated ability to handle complex scheduling, problem-solving, and communication with diverse clientele. Looking to apply these transferrable skills to make meaningful impact in new professional setting.

Overview

3
3
years of professional experience

Work History

Desk Manager

Southern Illinois University Edwarsville
08.2025 - Current
  • Managed daily desk operations, ensuring efficient workflow and resident satisfaction.
  • Assisted in staff scheduling and resource allocation to optimize service delivery.
  • Handle resident inquiries and resolve issues promptly to enhance resident experience.


Teaching Assistant

Ambassador Christian Academy
06.2023 - 08.2023
  • From 7:30 a.m. – 1:30 p.m. Responsible for copying and grading papers, working in small groups with students who struggled with reading and basic math facts, taking students to the restroom, loading digital content selected by the teacher into google classroom, and any other task asked of me by the teacher.

Food Service

Ambassador Christian Academy
06.2022 - 08.2022
  • Responsible for assisting with serving meals, counting inventory, and cleaning cafeteria tables and all workspaces.

Education

Bachelor of Science - Nursing

Southern Illinois University Edwardsville
Edwardsville, IL
05-2028

High School Diploma -

Bloom Township High School
Chicago Heights, IL
05-2024

Skills

  • Problem-solving skills
  • Time management
  • Telephone and email etiquette
  • Verbal and written communication
  • Check-in and Check-out procedures
  • Hospitality services

Affiliations

Black Student Union- Member of Leadership and Community Service Committee

SNAP- Student Nurse Achievement Program

NRHH- National Residence Hall Honorary(Make community service opportunities within the residence halls/

Awards

Bloom High School, Member of National Honor Society, Honor Roll Recipient – 8 semesters

Community Service

Embassies of Christ Kingdom Ministries, Outreach Ministry Food 4U Program, Gary, IN, Assist with packing non-perishable items for less fortunate community members of Gary, IN.

LEADERSHIP

  • SMASH Academy – 8/2021 – 5/2024
  • SMASH (Summer math and science honors academy) is an intensive college prep program that empowers students like me to deepen our talents by exposing and coaching us through an intensive science, technology, engineering, and math (STEM) curriculum. The program includes culturally relevant coursework and partnerships with leading universities throughout the country. During the academic year, I participate in monthly STEM focused classes where I am coached by instructors and industry professionals who represent the future career I am working to achieve, and in the summers the programming shifts from monthly sessions to a 3-week intensive session that includes staying on campus at IIT (Illinois Institute of Technology) and participation in STEM based programs, classes, and activities.

Timeline

Desk Manager

Southern Illinois University Edwarsville
08.2025 - Current

Teaching Assistant

Ambassador Christian Academy
06.2023 - 08.2023

Food Service

Ambassador Christian Academy
06.2022 - 08.2022

Bachelor of Science - Nursing

Southern Illinois University Edwardsville

High School Diploma -

Bloom Township High School