Nadia Henry
Fort Collins,Colorado
Summary
Organized and dependable employee, successful at managing multiple priorities with a positive attitude. Experienced in hands-on tasks and customer service, with a keen interest in community based agriculture, and the coffee industry. Dedicated to maintaining high standards in all roles and consistently seeking opportunities to expand personal skill sets.
Overview
7
7
years of professional experience
Work History
Volunteering
Austin Vineyard Urban Farm
10.2019 - Current
- Volunteered at Austin Vineyards community garden to help sow, upkeep of over 10 beds, and harvest fresh produce for their food banks.
- Continue to participate in helping out farm as much as possible to stay connected within the community.
- Increased crop yield by implementing farming techniques and optimizing drip irrigation systems.
- Selected appropriate crop varieties for each growing season, considering factors such as cover crops, climate, soil health, and market demands.
Assembly Line Worker
Air Filters Unlimited
12.2017 - Current
- Met daily production quotas by working effectively within fast-paced assembly line environment.
- Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
- Boxed, labeled, and prepared transported items.
- Worked flexible hours that were dependent on when orders arrived.
Barista/Barista Lead
Lamppost Coffee
08.2021 - 06.2023
- Trained craft coffee barista at a local coffee shop called Lamppost Coffee.
- Would close and open solo, lead shifts, was responsible for PAR checks, making batches of concentrate, point of scale, and informing customers about our coffee origins/roasters.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Showcased versatility by assisting in other café areas as needed, including food preparation or table service when required.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Barista/Cashier
Star Coffee
04.2021 - 08.2021
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Bachelor of Science - Horticulture Business And Organic Agriculture
Colorado State University
Fort Collins, CO05.2026
High School Diploma -
Round Rock High School
Round Rock, TX05.2022
Skills
- Opening and closing duties
- Organized and Efficient
- Espresso machine operation
- Point of sale operation
- Interpersonal Communication
- Community Outreach
- Multitasking
- Urban farming
- Community Supported Agriculture
- Garden maintenance
- Problem-solving abilities
- Dependable and Responsible
Timeline
Barista/Barista Lead
Lamppost Coffee
08.2021 - 06.2023
Barista/Cashier
Star Coffee
04.2021 - 08.2021
Volunteering
Austin Vineyard Urban Farm
10.2019 - Current
Assembly Line Worker
Air Filters Unlimited
12.2017 - Current
Bachelor of Science - Horticulture Business And Organic Agriculture
Colorado State University
High School Diploma -
Round Rock High School
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