Nadia Kendrick
Norfolk,VA
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
StatFile Medical & DNA
08.2022 - Current
- Contracted with 7 cities within Virginia to perform all drug testing for CPS and Social Services
- Hair follicle testing, urine drug screening, DNA testing
- DOT Physicals, DOT drug screenings, school physicals
- Fingerprinting
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Medical Assistant
Pediatric Healthcare of Long Island
04.2023 - 02.2024
- Triage patients
- School physicals
- Injections/vaccines
- Phlebotomy
- In house lab testing (covid, RVP, strep, flu)
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Head Medical Assistant
MVP Multi Medical & Pediatrics
09.2018 - 01.2024
- Vital signs (height, weight, blood pressure, pulse, respiration rate, temperature, vision, hearing)
- Recorded information on patient charts
- Clinical work (urinalysis, phlebotomy, EKG, spirometry, vaccinations)
- Front desk duties (insurance verification, referrals, forms, letters, send out labs, appointment scheduling, answering multi phone line calls, writing messages, new patient registration, collecting copayments, billing/coding, scanning, etc.)
Head Medical Assistant
Chesapeake Regional Medical Center
11.2020 - 02.2022
- Triage patients
- Refill medications
- Injections/vaccines
- Phlebotomy/EKG
- In house lab testing
Head Medical Assistant
Guy Trengove Jones Plastic Surgeons of Hampton Roads
09.2019 - 05.2020
- Triage Patients
- Suture Removal
- Circular in operating room
- Sterilization of instruments
- Wound care
Education
Associate Degree in Nursing -
Tidewater Community College
Norfolk, VANursing Clinical Medical Assistant -
Garden City
Garden City, NY12.2018
Skills
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- QuickBooks
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Billing
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Bookkeeping
- Payroll and budgeting
- Scheduling Coordination
- Inventory Control
- Staff Management
- Employee Supervision
- Operations Management
- Human Resources
- Staff hiring
Certification
- Certified Medical Assistant
- Certified EKG Technician
- Cardio Pulmonary Resuscitation (CPR)
- Certified Phlebotomist
- Food Handlers Certificate
Timeline
Medical Assistant
Pediatric Healthcare of Long Island
04.2023 - 02.2024
Office Manager
StatFile Medical & DNA
08.2022 - Current
Head Medical Assistant
Chesapeake Regional Medical Center
11.2020 - 02.2022
Head Medical Assistant
Guy Trengove Jones Plastic Surgeons of Hampton Roads
09.2019 - 05.2020
Head Medical Assistant
MVP Multi Medical & Pediatrics
09.2018 - 01.2024
Associate Degree in Nursing -
Tidewater Community College
Nursing Clinical Medical Assistant -
Garden City
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