Summary
Overview
Work History
Education
Skills
Timeline
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Nadia Leavy

San Antonio ,TX

Summary

Dynamic Sales Associate Manager with a proven track record at Walmart, enhancing team productivity and customer satisfaction. Skilled in negotiation and Salesforce, I effectively resolved escalated complaints and trained staff, leading to improved performance and repeat business. Committed to maintaining high standards in cash management and customer engagement.

Overview

4
4
years of professional experience

Work History

Sales Associate Manager

Walmart
01.2024 - 03.2025
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Enhanced team productivity by delegating tasks and setting clear goals for cashier staff members.
  • Kept orderly and accurate accounting records by monitoring sales documentation.

Cashier Manager

Walmart
02.2023 - 12.2024
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.

Drive Thru Cashier

Popeyes
02.2021 - 03.2022

Education

Creekside High School
100 Knights Lane St. Johns, FL 32259 United States
2020

Skills

  • Customer engagement
  • Meeting management
  • Salesforce proficiency
  • Sales team leadership
  • Negotiation expertise
  • Sales presentations
  • Performance reviews
  • Sales performance reporting

Timeline

Sales Associate Manager

Walmart
01.2024 - 03.2025

Cashier Manager

Walmart
02.2023 - 12.2024

Drive Thru Cashier

Popeyes
02.2021 - 03.2022

Creekside High School

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Nadia Leavy