Summary
Overview
Work History
Education
Skills
Timeline
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Nadia Ontiveros

Chicago,IL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Waitress

Adalina
03.2022 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Private Nanny

Christie Camelyn
01.2022 - Current
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Waitress

Old Crow Smokehouse, Wrigleyville
08.2021 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Bachelor of Arts - Psychology

Northeastern Illinois University
Chicago, IL
12.2023

Skills

  • Team Collaboration
  • Adaptability
  • Strong multitasking
  • Performance Improvement
  • Memory retention
  • Problem-solving
  • Handling complaints
  • Excellent communication
  • Attention to detail
  • Stress management
  • Order taking
  • Time management
  • Cleanliness
  • Conflict resolution
  • Positive attitude

Timeline

Waitress

Adalina
03.2022 - Current

Private Nanny

Christie Camelyn
01.2022 - Current

Waitress

Old Crow Smokehouse, Wrigleyville
08.2021 - Current

Bachelor of Arts - Psychology

Northeastern Illinois University

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Nadia Ontiveros