Nadia Padilla
Boise,ID
Summary
Reliable and upbeat, successful at promoting customer loyalty and satisfaction. Warmly greets customers promptly to begin building a connection. Highly organized and committed to creating a welcoming atmosphere. Eager to grow and expand my skill set while taking on new opportunities.
Overview
4
4
years of professional experience
Work History
Server
Sandbar And Grill
Boise, ID
03.2023 - 09.2024
- Served food and beverages promptly, with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Upsold high-profit items, such as appetizers and mixed drinks, to enhance sales numbers.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Hostess
Sandbar And Grill
Boise, ID
06.2021 - 08.2022
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Server
MorningStar Senior Living
Boise, ID
06.2020 - 05.2021
- Cultivated warm relationships with residents.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Assisted residents with special needs.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Worked with management to fill in areas of need.
Education
No Degree - Urban Development
University of Arizona
Tucson, AZ05.2026
High School Diploma -
Mountain View High School
Meridian, ID05.2022
Some College (No Degree) - Political Science
Boise State University
Boise, IDSkills
- Hospitality and Accommodation
- Performance Improvement
- Highly Adaptable
- Works well as a team/independently
- Professional Appearance
- Effective Communication
- Guest Flow
- Guest Accommodations
- Warm and Friendly
- Team Collaboration
- Attention to Detail
References
References available upon request.
Timeline
Server
Sandbar And Grill
03.2023 - 09.2024
Hostess
Sandbar And Grill
06.2021 - 08.2022
Server
MorningStar Senior Living
06.2020 - 05.2021
No Degree - Urban Development
University of Arizona
High School Diploma -
Mountain View High School
Some College (No Degree) - Political Science
Boise State University
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