Nadia Perales
Katy
Summary
Compassionate and service driven professional with 4+ years of customer service experience in fast-paced roles as a cashier, personal shopper, bartender, and server. Certified phlebotomy technician with strong technical skills, attention to detail, and a calm, reassuring presence with patients. I'm an excellent communicator known for adaptability, teamwork, and dedication to delivering high-quality care and service. Eager to bring a patient centered approach and commitment to excellence to a hospital or clinical setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Restaurant Server
Times Square Entertainment
12.2024 - Current
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
E-Commerce Personal Shopper
HEB Grocery Store
10.2020 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Aided new customers during e-commerce service registration processes to enable return patronage.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
- Collaborated with team members to develop innovative solutions for common e-commerce challenges, resulting in improved operational efficiency.
- Provided training materials for new employees joining the personal shopper team so they can quickly get up-to-speed on the company''s processes and expectations.
Education
Certified Phlebotomy Technician -
Oquirrh Mountain Phlebotomy School LLC
06-2025
High School Diploma -
Paetow High School
Katy, TX05-2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Customer service expertise
- Customer assistance
- Reliability and punctuality
- Engaging personality
Certification
Certified phlebotomy technician
Languages
Spanish
Native or Bilingual
Timeline
Bartender/Restaurant Server
Times Square Entertainment
12.2024 - Current
E-Commerce Personal Shopper
HEB Grocery Store
10.2020 - Current
Certified Phlebotomy Technician -
Oquirrh Mountain Phlebotomy School LLC
High School Diploma -
Paetow High School
Similar Profiles
Heather HensonHeather Henson
Dual Sales Manager at AC NYC Times Square & Hampton Inn Times Sq CentralDual Sales Manager at AC NYC Times Square & Hampton Inn Times Sq Central
David BeasleyDavid Beasley
Operations Manager at American Stories Travel, Inc (Formerly Beyond Times Square, Inc)Operations Manager at American Stories Travel, Inc (Formerly Beyond Times Square, Inc)
Bolivar AlvaradoBolivar Alvarado
Owner at Times Square Refrigeration AC, CorporationOwner at Times Square Refrigeration AC, Corporation
Akram MuhammadAkram Muhammad
Commercial Insurance Sales Representative at GEICO, Government Employees InsuranceCommercial Insurance Sales Representative at GEICO, Government Employees Insurance
Brittany C. CoxBrittany C. Cox
Consultant at Paloma Trails, Equestrian facilityConsultant at Paloma Trails, Equestrian facility