Nadia Simpson
Terrell,TX
Summary
Dynamic and adaptable professional with a proven track record at Rains Co. Sheriffs Department and in customer service roles at Walmart, Dutch Bro.'s, and Dairy Queen. Excelled in stress tolerance and teamwork, enhancing operational efficiency and fostering a positive environment. Skilled in first aid and efficient multitasking, consistently achieving goals through ambitious and collaborative efforts.
Overview
5
5
years of professional experience
Work History
Barista
Dutch Bros
Terrell, TX
08.2025 - Current
- Prepared high-quality beverages with precision and attention to detail.
- Maintained cleanliness and organization of workstations to ensure optimal efficiency.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Trained new baristas on beverage preparation and customer interaction techniques.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
General Warehouse Associate
Brock Supply
Terrell, TX
01.2025 - 08.2025
- Operated forklifts and pallet jacks to efficiently transport materials throughout warehouse.
- Managed inventory levels using warehouse management systems to ensure accurate stock tracking.
- Conducted quality checks on incoming shipments to maintain product standards and reduce defects.
- Coordinated with team members to optimize workflow, enhancing overall productivity within the warehouse.
Correctional Officer
Rains Co. Sheriffs Department
Emory, TX
02.2024 - 10.2024
- Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
- Took prisoners into custody and escorted to locations within and outside facility.
- Served meals and dispensed medications to inmates.
- Used appropriate means to discipline prisoners.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Associate
Walmart
Canton, TX
09.2022 - 02.2023
- Handled returns and exchanges according to company policies.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
Associate
Dairy Queen Restaurant
Lindale, TX
05.2021 - 09.2022
- Communicated effectively with co-workers to ensure smooth workflow.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Performed cash register functions accurately and efficiently.
Education
Some College (No Degree) - Criminal Justice
Tyler Junior College
Tyler, TXHigh School Diploma - undefined
Van High School
Van, TX05-2023
Certification of Completion - Corrections
Kaufman Co. Jail Academy
Kaufman, TX02-2024
Skills
- Stress tolerance
- Ambitious
- Quick-learning
- Adaptability under pressure
- First aid training
- Friendly, positive attitude
- Teamwork and collaboration
- Efficient multitasking
- Attention to detail
- Problem-solving
Timeline
Barista
Dutch Bros
08.2025 - Current
General Warehouse Associate
Brock Supply
01.2025 - 08.2025
Correctional Officer
Rains Co. Sheriffs Department
02.2024 - 10.2024
Associate
Walmart
09.2022 - 02.2023
Associate
Dairy Queen Restaurant
05.2021 - 09.2022
High School Diploma - undefined
Van High School
Some College (No Degree) - Criminal Justice
Tyler Junior College
Certification of Completion - Corrections
Kaufman Co. Jail Academy