NADIA SMITH
Las Vegas,NV
Summary
Goal-oriented with a genuine passion for managing a progressive organization in optimizing performance and growth. Manage multiple retail store departments with well-coordinated strategies, industry expertise and exceptional leadership talents. Focused on expanding offerings, increasing customers and boosting revenue with proactive approaches.
Overview
18
18
years of professional experience
Work History
Lead Supervisor
Tapestry (Coach Store)
Las Vegas, NV
09.2021 - Current
- Supervised daily store operations and supported sales team performance.
- Created and managed weekly employee schedules to ensure proper store coverage.
- Recruited, interviewed, hired, and trained new team members.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Provided leadership and coaching to staff to improve customer service and sales results.
Store Supervisor
Burlington Coat Factory
09.2016 - 09.2021
- Manage all store functions, weekly planning and delegate responsibilities.
- Lead merchandise markdown process.
- Ensure positive customer experience by coaching and supervising associates consistently to meet sales floor standard.
- Provide support in onboarding new associates including interviews, selection, orientation and training.
- Oversaw coordination of accounting functions to support financial reporting and analysis.
Retail Associate
Accessory Department
07.2016 - 12.2016
- Started as stock associate, promoted to full time sales floor with 5 months.
- Managed the processing of shipments, assisting floor moves, merchandising, creating displays, maintenance, and assisting in ringing sales at registers.
- Mainatined entire accessory department, including jewelry; grew department sales to number 2 for the entire store.
Regional Manager
RETAIL PROFILE RUSSIA
09.2007 - 11.2009
- Managed Kiosk units, locating tenants, customer service, accounting, kiosk design.
- Served as the Regional Manager and handled all sales aspects, clients, as well as many other objectives to achieve success for our clients in all of Krasnodar.
Education
Master - Marketing Science
University of Marketing And Social Technology
Diploma -
Highschool
RussiaSkills
- Employee management
- Merchandising
- Creating store processes
- Driving business growth
- Store growth planning
- Customer outreach
- Leadership development
- Communication
- Conflict resolution
- Team management
- Team building
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Supervisor
Tapestry (Coach Store)
09.2021 - Current
Store Supervisor
Burlington Coat Factory
09.2016 - 09.2021
Retail Associate
Accessory Department
07.2016 - 12.2016
Regional Manager
RETAIL PROFILE RUSSIA
09.2007 - 11.2009
Master - Marketing Science
University of Marketing And Social Technology
Diploma -
Highschool