Nadia Tims
JACKSON,MS
Summary
Detail-oriented Remote Capture Clerk with extensive banking operations knowledge. Proven track record of accurate data entry and effective customer account management, enhancing customer satisfaction through professional phone communication.
Overview
28
28
years of professional experience
Work History
Remote Capture Clerk
Trustmark National Bank
Jackson, MS
09.2014 - Current
- Execute daily data entry of amounts and account numbers for incoming checks from personal and business accounts.
- Managed customer account balancing and executed necessary corrections to ensure accuracy.
- Facilitate teller support for account inquiries through phone calls enhancing customer satisfaction through effective communication with branches.
Claims Specialist II
Blue Cross and Blue Shield of Mississippi
Flowood, MS
10.2003 - 09.2014
- Managed health claims processing for Mississippi state employees to ensure timely access to benefits.
- Performed data entry tasks to support team operations.
- Assisted in maintaining accurate and organized records.
Administrator Assistant
Stuart Irby
Jackson, MS
09.1999 - 07.2001
- Organized and compiled files, ensuring accurate documentation for all newly hired employees.
- Performed data entry tasks efficiently and accurately. Assisted in managing spreadsheets to streamline information.
- Supported teams with organization of data for better accessibility.
Operations Specialist
Deposit Guaranty National Bank
Jackson, MS
03.1998 - 06.1999
- Oversaw collection of currency transaction reports to ensure compliance with regulatory standards.
- Organized and maintained correspondence for currency transaction reports.
- Performed accurate data entry for various projects. Assisted team members in maintaining organized data records.
Education
Associate of Science - Business Office Systems
Hinds Community College
Raymond, MS05.1997
Skills
- Accurate data entry
- Banking operations knowledge
- Professional phone communication
Timeline
Remote Capture Clerk
Trustmark National Bank
09.2014 - Current
Claims Specialist II
Blue Cross and Blue Shield of Mississippi
10.2003 - 09.2014
Administrator Assistant
Stuart Irby
09.1999 - 07.2001
Operations Specialist
Deposit Guaranty National Bank
03.1998 - 06.1999
Associate of Science - Business Office Systems
Hinds Community College