Hiram Goodridge
Charlotte,NC
Summary
Dynamic Operations Assistant with a proven track record in efficiently managing a broad spectrum of responsibilities. Adept at handling clerical tasks, event planning, and generating detailed reports. Exceptional communication skills and tech-savvy expertise enhance operational efficiency and drive organizational success. With 10 years of relevant experience, brings a strong commitment to excellence.
Overview
8
8
years of professional experience
Work History
Operations Assistant
Medic Mecklenburg EMS Agency
2024.05 - Current
- Deliver vital administrative support, managing scheduling, data entry, and documentation.
- Oversee fleet logistics, inventory control, and equipment maintenance to ensure operational excellence.
- Facilitate timely ordering and distribution of medical supplies, adhering to compliance standards.
- Prepare detailed reports and presentations for leadership while efficiently resolving operational challenges.
Sanitation Technician
Campbell's Snacks
2021.11 - 2023.12
- Oversee and document compliance with Food Safety & Quality Assurance protocols.
- Safely disassemble and reassemble equipment to facilitate thorough cleaning and sanitation.
- Supported quality control measures by thoroughly sanitizing production equipment between product runs.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Warehouse Associate/problem Solver
Amazon
2020.12 - 2021.09
- Deliver training to new associates, elevating standards for safety, quality, and productivity.
- Identify, investigate, and resolve shipment discrepancies to ensure accurate and timely order fulfillment.
- Ensure precise and accurate data entry across all operations.
- Troubleshoot inventory issues, including managing damaged goods and tracking product expiration dates, to maintain inventory integrity.
Pharmacy Technician
Walgreens
2017.02 - 2021.04
- Provide excellent customer service by assisting with product inquiries and resolving issues.
- Manage non-pharmacist telephone communications, including calls to physicians.
- Support inventory management, including ordering, receiving, and storing pharmaceuticals.
- Process and correct manual claims for third-party prescription services efficiently.
Education
Full Stack Web Development Certification - Web Development
University of North Carolina At Charlotte
Charlotte, NCBachelor of Arts - Mass Communication & Media Studies
Winston Salem State University
Winston-Salem, NC05.2019
Skills
- Self-motivation
- Team Collaboration
- Troubleshooting
- Data entry
- Time Management
- Confidentiality and HIPAA
- Results-Focused
- Detail-Oriented
- Assertive
- Tech-Savvy
Hobbies
Enthusiastic about photography and videography, with a keen eye for creating engaging visual content and enhancing narrative delivery.
Timeline
Operations Assistant
Medic Mecklenburg EMS Agency
2024.05 - Current
Sanitation Technician
Campbell's Snacks
2021.11 - 2023.12
Warehouse Associate/problem Solver
Amazon
2020.12 - 2021.09
Pharmacy Technician
Walgreens
2017.02 - 2021.04
Full Stack Web Development Certification - Web Development
University of North Carolina At Charlotte
Bachelor of Arts - Mass Communication & Media Studies
Winston Salem State University
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