Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Hiram Goodridge

Charlotte,NC

Summary

Dynamic Operations Assistant with a proven track record in efficiently managing a broad spectrum of responsibilities. Adept at handling clerical tasks, event planning, and generating detailed reports. Exceptional communication skills and tech-savvy expertise enhance operational efficiency and drive organizational success. With 10 years of relevant experience, brings a strong commitment to excellence.

Overview

8
8
years of professional experience

Work History

Operations Assistant

Medic Mecklenburg EMS Agency
05.2024 - Current
    • Deliver vital administrative support, managing scheduling, data entry, and documentation.
    • Oversee fleet logistics, inventory control, and equipment maintenance to ensure operational excellence.
    • Facilitate timely ordering and distribution of medical supplies, adhering to compliance standards.
    • Prepare detailed reports and presentations for leadership while efficiently resolving operational challenges.

Sanitation Technician

Campbell's Snacks
11.2021 - 12.2023
    • Oversee and document compliance with Food Safety & Quality Assurance protocols.
    • Safely disassemble and reassemble equipment to facilitate thorough cleaning and sanitation.
    • Supported quality control measures by thoroughly sanitizing production equipment between product runs.
    • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.

Warehouse Associate/problem Solver

Amazon
12.2020 - 09.2021
  • Deliver training to new associates, elevating standards for safety, quality, and productivity.
  • Identify, investigate, and resolve shipment discrepancies to ensure accurate and timely order fulfillment.
  • Ensure precise and accurate data entry across all operations.
  • Troubleshoot inventory issues, including managing damaged goods and tracking product expiration dates, to maintain inventory integrity.

Pharmacy Technician

Walgreens
02.2017 - 04.2021
  • Provide excellent customer service by assisting with product inquiries and resolving issues.
  • Manage non-pharmacist telephone communications, including calls to physicians.
  • Support inventory management, including ordering, receiving, and storing pharmaceuticals.
  • Process and correct manual claims for third-party prescription services efficiently.

Education

Full Stack Web Development Certification - Web Development

University of North Carolina At Charlotte
Charlotte, NC

Bachelor of Arts - Mass Communication & Media Studies

Winston Salem State University
Winston-Salem, NC
05.2019

Skills

    • Self-motivation
    • Team Collaboration
    • Troubleshooting
    • Data entry
    • Time Management
      • Confidentiality and HIPAA
      • Results-Focused
      • Detail-Oriented
      • Assertive
      • Tech-Savvy

Hobbies

Enthusiastic about photography and videography, with a keen eye for creating engaging visual content and enhancing narrative delivery.

Timeline

Operations Assistant

Medic Mecklenburg EMS Agency
05.2024 - Current

Sanitation Technician

Campbell's Snacks
11.2021 - 12.2023

Warehouse Associate/problem Solver

Amazon
12.2020 - 09.2021

Pharmacy Technician

Walgreens
02.2017 - 04.2021

Full Stack Web Development Certification - Web Development

University of North Carolina At Charlotte

Bachelor of Arts - Mass Communication & Media Studies

Winston Salem State University
Hiram Goodridge