Nadia White
Summary
Organized and dependable associate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Fulfillment Associate
Amazon
11.2020 - Current
- Followed procedures at all times for personal and team safety.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Customer Service Associate Cashier
Giant Food Stores
09.2018 - 11.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Weis
11.2015 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Kutztown Area Senior High School
Kutztown, PA06.2017
High School Diploma -
Berks Career And Technology Center
3307 Friedensburg Rd, Oley, PA 1954706.2017
Skills
- Shelf Merchandising
- Sorting and Organizing
- Jam Clearing
- Regulatory Reporting
- Team Meetings
- Teamwork and Collaboration
- Team Leadership
- Prioritizing Calls
- Customer Complaint Resolution
Timeline
Fulfillment Associate
Amazon
11.2020 - Current
Customer Service Associate Cashier
Giant Food Stores
09.2018 - 11.2020
Cashier
Weis
11.2015 - 06.2018
High School Diploma -
Kutztown Area Senior High School
High School Diploma -
Berks Career And Technology Center
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