Nadilson Firmo De Lima Jr
Gardena,CA
Summary
Focused Legal Professional skilled in legal research, case management, and visa applications. Expertise in document preparation and transcription ensures quality control and confidentiality. A collaborative team member adept at coordinating tasks and maintaining accurate records to achieve timely, compliant results.
Overview
19
19
years of professional experience
Work History
Immigration Legal Assistant
Self-employeed
Los Angeles, California
03.2020 - Current
- Prepared immigration documents and applications to ensure timely submission for clients.
- Managed case files and organized records, facilitating quick access for legal proceedings.
- Assisted clients in gathering necessary information and supporting documentation to strengthen their cases.
- Organized and prepared case exhibits and evidence for trial.
Account Manager
Santander Brazil
Maceio, Alagoas
02.2007 - 01.2017
- Cultivated client relationships, enhancing satisfaction and retention rates.
- Collaborated with cross-functional teams to deliver tailored solutions.
- Analyzed client needs to identify opportunities for service enhancement.
- Developed account strategies to align with client objectives and goals.
- Addressed client inquiries and issues swiftly, reinforcing client trust.
- Provided training on new products and services to clients and staff.
- Managed multiple accounts simultaneously while meeting deadlines.
- Partnered with sales team to identify strategies that increased market share.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
Education
BBA - Business Administration
Universidade Mauricio De Nassau
Brazil07-2011
Skills
- Legal research
- Visa applications
- Case management
- Document preparation
- Document review
- Document control
- Record keeping
- Client support
- Team collaboration
- Problem solving
- Analytical thinking
- Confidentiality
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
English
Full Professional
Timeline
Immigration Legal Assistant
Self-employeed
03.2020 - Current
Account Manager
Santander Brazil
02.2007 - 01.2017
BBA - Business Administration
Universidade Mauricio De Nassau