Nadine Flores
Kingsville,TX
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Team Housing Solutions
Carrizo Springs, TX
10.2022 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted coworkers and staff members with special tasks on daily basis.
Cashier
Dairy Queen
Crystal City, TX
05.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Customer Service Associate
HEB Grocery Store
Crystal City, TX
07.2020 - 09.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Crystal City High School
Crystal City, TX05.2022
Skills
- Merchandising
- Business Administration
- Office Management
- Critical Thinking
- Customer Relations
- Customer Service
- Time Management
- Bagging and Packaging
- Billing and Payment Processing
- Telephone Reception
Timeline
Administrative Assistant
Team Housing Solutions
10.2022 - 07.2023
Cashier
Dairy Queen
05.2021 - 09.2021
Customer Service Associate
HEB Grocery Store
07.2020 - 09.2020
High School Diploma -
Crystal City High School