Nadine Garlock Jones
La Vergne,TN
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager
Cross America
11.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Store Manager
Speedway
11.2020 - 11.2023
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Store Manager
Dollar Tree Stores
07.2015 - 11.2020
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Skills
- Multitasking and organization
- Store operations
- Friendly and positive
- Retail inventory management
- Employee training
- Inventory control
- Goals and performance
- Policies and procedures
- Problem-solving
- Customer service
- Customer relations
- Team leadership and coaching
Certification
Servsafe
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Timeline
Store Manager
Cross America
11.2023 - Current
Store Manager
Speedway
11.2020 - 11.2023
Store Manager
Dollar Tree Stores
07.2015 - 11.2020
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