Summary
Overview
Work History
Education
Skills
Timeline
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Nadine Senat

108 Fox Hollow Drive Mays Landing,NJ

Summary

Dedicated Housekeeping supervisor with more then 5 years of experience in casino hotel .Skilled of all aspects of cleaning and supervise the cleaning inspection of guests rooms. Passionate about delivering high levels of guests satisfaction and staff. As well as the ability to evaluate employee performance and provide effective training. Ensure Compliance with proper cleaning techniques. Procedures ,and brand standards.

Overview

15
15
years of professional experience

Work History

Security Officer

Ocean Casino Resort
Atlantic City, NJ
06.2022 - Current
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
  • Acted quickly during emergency situations to reduce opportunity for damage and injury
  • Checked and verified photo identification prior to granting facility access

Housekeeping Supervisor

Resort Casino Hotel
Atlantic City, NJ
08.2017 - 03.2019
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Managed laundry sorting, washing, drying, and ironing
  • Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members
  • Increased employee performance through effective supervision and training
  • Evaluated employee performance and developed improvement plans

Housekeeping Supervisor

Revel Casino
06.2012 - 04.2015
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust
  • Conducted regular room inspections to verify compliance with housekeeping standards
  • Placed orders for housekeeping supplies and guest toiletries
  • Managed laundry sorting, washing, drying, and ironing
  • Disposed of trash and recyclables each day to avoid waste buildup
  • Increased employee performance through effective supervision and training
  • Evaluated employee performance and developed improvement plans

Housekeeping Room Attendant

Show Boat Casino,hotel
05.2009 - 06.2012
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner

Education

High School Diploma -

College Ruben Leconte
Haiti
06.2004

Skills

  • Task assignment
  • Housekeeping knowledge
  • Vacuuming and sweeping
  • Cleaning practices
  • Cleaning and sanitation
  • Room Inspections
  • Cleaning techniques
  • Chemical Handling

Timeline

Security Officer

Ocean Casino Resort
06.2022 - Current

Housekeeping Supervisor

Resort Casino Hotel
08.2017 - 03.2019

Housekeeping Supervisor

Revel Casino
06.2012 - 04.2015

Housekeeping Room Attendant

Show Boat Casino,hotel
05.2009 - 06.2012

High School Diploma -

College Ruben Leconte

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Nadine Senat