Nadine Torrez
Mentone,CA
Summary
Customer-focused professional with 7+ years of experience across retail, food service, and office environments. Experienced in cash handling, balancing registers, accurate transaction processing, needs-based product recommendations, record-keeping, and fast-paced customer service. Known for attention to detail, reliability, professional communication, and following established procedures.
Overview
8
8
years of professional experience
Work History
Sales Associate
Sunglass Hut
Cabazon, CA
12.2024 - Current
- Deliver personalized customer service by identifying needs and recommending products that fit each customer.
- Handle cash and card transactions, process purchases/returns/exchanges, and balance registers accurately.
- Build positive customer relationships through attentive, professional communication and product knowledge.
- Maintain organized displays, restock merchandise, and support inventory accuracy and daily store operations.
Office Associate
SPS Global
Redlands, CA
09.2021 - 11.2024
- Provided administrative support while maintaining accurate, organized files, records, and office documentation.
- Reviewed records and documents to locate information and respond accurately to employee requests.
- Entered and maintained information in spreadsheets and databases with strong attention to detail.
- Managed multiple clerical priorities while following established procedures and supporting efficient operations.
Store Associate
In-N-Out Burger
Ontario, CA
03.2019 - 08.2021
- Provided friendly, efficient customer service in a high-volume environment while maintaining accuracy under pressure.
- Handled customer payments, cash drawers, and register balancing while processing transactions accurately.
- Communicated clearly with customers and team members to resolve needs and deliver consistent service.
- Followed company policies, procedures, and quality standards while managing multiple responsibilities.
Education
High School Diploma -
Ontario High School
Ontario, CA05.2019
Skills
- Cash Handling & Register Balancing
- Customer Service
- POS Transactions
- Transaction Accuracy
- Needs-Based Recommendations
- Data Entry & Record-Keeping
- Policy & Procedure Compliance
- Microsoft Word, Excel & PowerPoint
- Multitasking & Time Management
Timeline
Sales Associate
Sunglass Hut
12.2024 - Current
Office Associate
SPS Global
09.2021 - 11.2024
Store Associate
In-N-Out Burger
03.2019 - 08.2021
High School Diploma -
Ontario High School