Nadine A. Wilkerson
P.O. Box 87088 Milton-Village ,United States
Summary
Privileged Census Enumerator with outstanding communication skills driven to perform duties of great national importance. Establishes proper rapport by contacting households to explain importance of Census and purpose of visit. Puts respondents at ease with friendly appearance, courtesy and well-chosen words. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Entrepreneur/ Business Owner and Operator
Wilkerson Services Inc
06.2015 - Current
- Demonstrated leadership skills in managing projects from concept to completion.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked flexible hours across night, weekend and holiday shifts.
- Delivered services to customer locations within specific timeframes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations
- Self-motivated with a strong sense of personal responsibility
- Personal assistant duties and customer service satisfaction
Census Enumerator
United States Census Bureau ACO 2976
04.2020 - 10.2020
- Obtained updated contact information from all subjects and verified data for accuracy.
- Leveraged smartphones to record information.
- Coded data from participant interviews.
- Served as last line of defense to obtain accurate count for federal funding and fair political representation.
- Devised and implemented effective interviewing techniques and strategies to identify best candidates for each position.
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census
Personal Assistant to the Owner
Gospotainment Inc.
02.2012 - 08.2014
- Served as point of contact between clients and managerial staff.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Maintained appropriate filing of personal and professional documentation.
- Sourced and ordered office equipment and supplies
- Oversaw personal and professional calendars and coordinated appointments for future events
Administrative Assistant
Roxbury Community College
09.2013 - 06.2014
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Census Enumerator
United States Census Bureau ACO 2976
04.2010 - 08.2010
- Obtained updated contact information from all subjects and verified data for accuracy.
- Leveraged smartphones to record information.
- Coded data from participant interviews.
- Served as last line of defense to obtain accurate count for federal funding and fair political representation.
- Attended team meetings to develop job knowledge.
- Met with supervisor to review procedures, report issues or concerns and receive instructions
- Devised and implemented effective interviewing techniques and strategies to identify best candidates for each position
Customer Service Representative
First MarbleHead Education Resource Center
03.2005 - 05.2005
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved accounting, service and delivery concerns.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Maintained up-to-date knowledge of product and service changes.
- Offered advice and assistance to customers, paying attention to special needs or wants
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Participated in team meetings and training sessions to stay informed about product updates and changes
Administrative Assistant
Tobin Community Center
01.2004 - 07.2004
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Associate of Science - Child Education
Roxbury Community College
1234 Columbus Avenue05.2014
Associate of Arts - Broadcast Media And Technology
Roxbury Community College
1234 Columbus Avenue05.2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Screening Processes
- Project Requirements
- Demographics Information
- Participant Observation
- Creative Solutions
- Organizing Information
- Data Quality
- Document Management
- Business Planning
- Team Bonding
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Census Enumerator
United States Census Bureau ACO 2976
04.2020 - 10.2020
Entrepreneur/ Business Owner and Operator
Wilkerson Services Inc
06.2015 - Current
Administrative Assistant
Roxbury Community College
09.2013 - 06.2014
Personal Assistant to the Owner
Gospotainment Inc.
02.2012 - 08.2014
Census Enumerator
United States Census Bureau ACO 2976
04.2010 - 08.2010
Customer Service Representative
First MarbleHead Education Resource Center
03.2005 - 05.2005
Administrative Assistant
Tobin Community Center
01.2004 - 07.2004
Associate of Science - Child Education
Roxbury Community College
Associate of Arts - Broadcast Media And Technology
Roxbury Community College
Accomplishments
While working in customer service I realized that my smile would help me achieve customer satisfaction.
I stand on morals and ethics that compels me to put my customer first and to give them the best service available.
Singing and creating songs with children
As a youth I became comfortable with singing and dancing onstage. My family have been known for singing and for child care.
hAs a teacher you must think on your feet and create songs to help children remember something important such as rules and manors and educational material. The songs the past children and I would create have been classroom hits for years. This has also created the happiest classroom at all of my jobs.
As a teacher you must think on your feet and create songs to help children remember something important such as rules and manors and educational material. The songs the past children and I would create have been classroom hits for years. This has also created the happiest classroom at all of my jobs. Children have always been my passion as well as singing being a Teacher.
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