Experienced in understanding client preferences and curating personalized shopping experiences, utilizing strong communication and organizational skills to ensure client satisfaction. Knowledgeable in team environments, playing specific roles.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Walmart
09.2022 - Current
Assisted clients in selecting products based on preferences and needs.
Maintained inventory accuracy through regular stock checks and updates.
Collaborated with team members to ensure timely order fulfillment.
Provided personalized recommendations, enhancing customer satisfaction and loyalty.
Resolved customer inquiries and complaints, fostering positive relationships.
Worked productively with customers to meet order requirements and service expectations.
Consistently met deadlines and quality goals for accuracy and timeliness.
Crew Member
Little Caesars Pizza
02.2022 - 09.2022
Operated kitchen equipment efficiently, adhering to safety guidelines.
Assisted customers with orders and resolved inquiries promptly.
Trained new crew members on operational procedures
Collaborated with team members to achieve peak service during high-volume periods.
Took orders, prepared meals, and collected payments.
Barista
Coffee Culture Cafe & Eatery
05.2021 - 08.2021
Prepared and served high-quality beverages in fast-paced environment.
Maintained cleanliness and organization of workstations to ensure efficient operations.
Assisted customers with menu selections, enhancing overall dining experience.
Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Associate of Arts - Business
Jefferson College
Arnold, MO
05-2026
Skills
Customer service
Attention to detail
Planning and organization
Decision-making
Relationship building
Online order processing
Customer relations
Verifying order accuracy
Product knowledge
Sales expertise
Accurate money handling
Sales proficiency
Languages
Croatian
Native or Bilingual
English
Native or Bilingual
Interests
Enjoy hobbies that combine physical activity with outdoor exploration