Driven Shift Lead Manager with over 2 years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines.
Overview
6
6
years of professional experience
Work History
Shift Manger
Brian Freeze Nitrogen Icecream
Miami, Florida
04.2018 - Current
Tracked receipts, employee hours and inventory movements.
Resolved customer problems and complaints by being attentive with listening skills to accommodate customers needs.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.