Kevin Fuentes
El Paso,TX
Summary
Dynamic Shift Manager with a proven track record at Whatabuger, showcasing exceptional customer service focus and decision-making skills. Expert in employee training and team development, significantly enhancing team performance. Skilled in cash handling and adept at fostering strong relationships, ensuring operational excellence and quality service in fast-paced environments. Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution, consistently driving positive outcomes. Ready to apply strong foundation in these areas to new and challenging role.
Overview
2
2
years of professional experience
Work History
Shift Manger
Whatabuger
10.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Tracked receipts, employee hours, and inventory movements.
Cook
Crazy Dave's (Local Family Business)
11.2022 - 09.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Associate of Applied Science - Computer Science
El Paso Community College
El Paso, TX04-2026
High School Diploma -
Montwood High School
El Paso, TX05-2024
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Punctual and Reliable
- Opening and closing procedures
- Relationship Building
- Team Development
Languages
Spanish
Native or Bilingual
Timeline
Shift Manger
Whatabuger
10.2023 - Current
Cook
Crazy Dave's (Local Family Business)
11.2022 - 09.2023
Associate of Applied Science - Computer Science
El Paso Community College
High School Diploma -
Montwood High School
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