Nadira Malik-Bey
Arlington,TX
Summary
Experienced with patient care and daily living assistance. Able to utilize compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Eligibility Representative
Accredo Health Group
Orlando, Florida
10.2023 - Current
- Reviewed documents for accuracy and compliance with company standards.
- Verified customer information using internal databases and verification tools.
- Conducted follow-ups on incomplete verification requests to ensure timely resolution.
Patient Access Specialist
Texas Health Resources Presbyterian Hospital
Prosper, Texas
10.2022 - 09.2023
- Managed patient registration processes ensuring accurate data entry and verification.
- Assisted patients with questions regarding billing and insurance coverage options.
- Facilitated communication between patients and medical staff for smooth service delivery.
Front Desk Receptionist
IVFMD
Irving, TX
02.2022 - 07.2022
- Handled incoming calls, scheduling appointments, and maintaining accurate records.
- Processed visitor check-ins, ensuring security protocols were followed consistently.
- Trained new reception staff on procedures and customer service standards diligently.
Patient Representative
CareNow Urgent Care
Irving, Texas
01.2021 - 02.2022
- Assisted patients in completing necessary forms and documentation accurately.
- Maintained patient records in electronic health systems efficiently and securely.
- Collected patient payments, reconciled accounts receivable, and prepared financial reports.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT08-2027
Associate of Applied Science - Biology
Dallas College
Dallas, TX12-2022
High School Diploma -
Ranchview High School
Irving, TX06-2019
Skills
- Patient care and support
- Electronic health records management
- Blood glucose monitoring
- ADL support
- Medical terminology proficiency
- Microsoft Office applications
- Confidentiality and privacy
- Conflict resolution
- Vital sign monitoring
- Collecting specimens
- Catheter care
- Patient Safety
Certification
- BLS and CPR Certified
- Completed Foundations of Nursing, currently in Clinical Portion.
Timeline
Eligibility Representative
Accredo Health Group
10.2023 - Current
Patient Access Specialist
Texas Health Resources Presbyterian Hospital
10.2022 - 09.2023
Front Desk Receptionist
IVFMD
02.2022 - 07.2022
Patient Representative
CareNow Urgent Care
01.2021 - 02.2022
Associate of Applied Science - Biology
Dallas College
High School Diploma -
Ranchview High School
Bachelor of Science - Nursing
Western Governors University