Nadiya Hickson
Green Cove Springs,FL
Summary
- Excellent time management
- Ability to work well and promote a strong team environment
- Strong work ethic
- Experience in solving problems and researching solutions
- Organization skills
- Ability to work under stress
- Eager to learn
- Building Type Writing Skills
- Reliable
- Knowledge of computer program (online course through college)
Overview
8
8
years of professional experience
Work History
Case Manager
Morgan & Morgan
06.2023 - Current
- Negotiate offers, Settle/Bank cases, Speak with clients, Speak with medical providers, speak with auto insurance adjusters, handle cases from when we first get them to closing them out, Assign work to assistant, Mail
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Personal Injury
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Presuit, Case Manager in Training, Case Manager (Positions in the firm)
Internship
Girls Inc of Jacksonville
01.2024 - 04.2024
- Help with grant writing, Spreadsheet, Creating flyers for events, Reviewing records/documents, Working alongside the CEO, Setting up events
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Internship
Law Firm
01.2022 - 04.2022
- Attended Court Hearings, indexing, filing paperwork, e-scanning, printing all types of documents, attending mediations
- Family Law
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Server
Ruby Tuesday
01.2019 - 01.2022
- Food Prep/Cook/Clean, Managed Food Line
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Team Member
Chick-Fil-A
01.2021 - 04.2021
- Help with assisting customers, keeping workspace clean, and training new employees
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Take food orders.
- Make drinks.
- Prep food.
Cashier
Winn-Dixie
01.2017 - 01.2019
- Stocking, Counting Money, Keeping workspace clean
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Arts - Human Services
Florida State College At Jacksonville
Jacksonville, FL05.2024
Associate of Science - Paralegal Studies
Florida State College At Jacksonville
Jacksonville, FL01.2021
911 Dispatch Training -
Clay High School
Green Cove Springs, FL01.2020
High School Diploma -
Clay High School
Green Cove Springs, FL01.2020
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Work Ethic
Honorsandachievements
- National Honor Society – High School
- National Scholars Honor Society – College
- President List – College
- Dean List – College
- Certified in Technology – College
Employmentobjective
To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the family. I am pleased to apply for a position as a Paralegal. A highly organized and hard-working individual looking for a responsible position to gain practical experience. To make use of my interpersonal skills to achieve goals of a company that focuses on customer sanctification and customer experience.
Practice Typing Skills
I take a course every other day to practice my typing skills.
Timeline
Internship
Girls Inc of Jacksonville
01.2024 - 04.2024
Case Manager
Morgan & Morgan
06.2023 - Current
Internship
Law Firm
01.2022 - 04.2022
Team Member
Chick-Fil-A
01.2021 - 04.2021
Server
Ruby Tuesday
01.2019 - 01.2022
Cashier
Winn-Dixie
01.2017 - 01.2019
Bachelor of Arts - Human Services
Florida State College At Jacksonville
Associate of Science - Paralegal Studies
Florida State College At Jacksonville
911 Dispatch Training -
Clay High School
High School Diploma -
Clay High School
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